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Work Background
South West London Integrated Care SystemCorporate Services Manager
Feb. 2023Wimbledon, England, United KingdomWorking with SWL ICB as their corporate services manager.
Croydon University HospitalBusiness Support Manager
Sep. 2020 - Jan. 2023Croydon, England, United KingdomProvide business support to the Chief Nurse and Chief Operating Officer and their Senior Management Team by ensuring efficient and effective business management processes are implemented and followed.
I am currently studying for a Chartered Management degree with OU which i am due to complete in the next 2 years.
Croydon University HospitalPersonal Assistant
Jun. 2018 - Sep. 2020Croydon, England, United KingdomProvided administrative support for the Directorate and department meetings and service meetings, including setting agendas, taking minutes, providing information reports, and ensuring that action points are implemented. During my last 10 months in this position is was working in the Gold Command base for Covid, i was the Senior Administrator in the Emergency Control Room ensuring Gold meetings were running smoothly, picking up daily changes in IPC guidance and government restrictions, helping with daily returns, I continued to work through the first wave of Covid and was present on site each day. Circulated activity, waiting list and contract monitoring reports as required.
Authorised requisitions and sign off time sheets (including medical staff) where delegated to do so. Ensured that all medical staff attends induction, co-ordinating leave requests and locum cover, recording annual leave study leave and supporting in the distribution of the weekly weekend planning.
Supported the directorate team in developing and implementing the service improvement agenda, in line with QIP and patient experience, corporate and directorate targets and national quality targets. Supported the Directorate team with respect to specific service improvements projects. Actively purpose and implement service improvements and developments where appropriate. Worked with the Clinical Director and the associate directors to implement the engagement plan.
Croydon University HospitalEmergency Department Administration
Sep. 2014 - Jun. 2018Croydon, England, United KingdomMain point of call for patients arriving through A&E and the Urgent Care Centre, taking all the relevant information and boking them onto the system to be seen.
Remaining calm at all times to ensure our patients care is first, handling stressful situations when the department was under pressure. Office duties included filing, scanning, emailing, ensure the office was kept running and functionally at all times. Working in a team and by myself during the evenings.
NHSBusiness Support Manager
- Feb. 2023
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