SSE plcProject Delivery Manager
Mar. 2020 - Apr. 2023Havant, England, United KingdomIn late 2019, as Infrastructure Project Delivery within SSE migrated to a partnership with HCL, my role initially was managing the successful migration of projects, project management resources, and technical resources to HCL. This evolved, as of March 2020, into providing SSE IT oversight of the portfolio of projects being delivered by HCL for all SSE business units. Providing consultation and guidance to both HCL and SSE PMs regarding Infrastructure Project Delivery in the form of a centre of excellence. Primarily constructing a design-demand-delivery process and associated RACI, escalation routes, assessment of all HCL proposals, to facilitating ongoing business unit service reviews and managing a formal Service Improvement Plan. Latterly applying Agile ways of working along with fixed guiderails for security, testing, operability, and ongoing support.