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Work Background
Customer Care Agent
Informer Online Buchhaltung AT GmbHCustomer Care Agent
Mar. 2022 - Apr. 2025AustriaAnswering technical questions, customer support, conducting onboarding calls, invoicing, chat communication (Intercom, Zendesk), telephone service, marketing analysis (SEO rankings, SEMrush, Google Search Console), writing and editing blog pages for the website, creating Instagram posts, creating and editing workflows, HTML, CSS, JS
Executive Assistant
Ladylight GmbHExecutive Assistant
Oct. 2021 - Dec. 2021AustriaDay-to-day operations, preparing quotes and invoices, event planning and preparation, customer service (via phone, email, Zendesk), preliminary accounting
Ausbildung Vermögensberater (abgebrochen)
Green Finance Group AGAusbildung Vermögensberater (abgebrochen)
Mar. 2019 - Mar. 2020AustriaCustomer meetings, cold calling, contract processing, cost estimation

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