Emirates AirlinesHospitality Learning Partner and Senior Flight Attendant
Sep. 2010 - Jan. 2024United Arab Emirates, DubaiI moved to Dubai at the age of 21 to join Emirates Airline and worked my way up to the position of Senior Flight Purser. In 2016, I took on the role of customer service and hospitality trainer for Emirates Cabin Crew, EKAS, and Dnata employees. Throughout my career, I have traveled the world extensively, leading and training thousands of people from diverse cultures and backgrounds on a daily basis. My experience at one of the world's most renowned airlines has provided me with a vast amount of knowledge in leadership, emotional intelligence, people skills, organizational skills, and especially customer service and conflict resolution.