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Work Background
Aldi UKDigital Transformation Director
Jul. 2022 - Sep. 2023• Project Director for the Aldi Shop & Go checkout free concept store, optimising seamless checkout for grocery
• Lead Director for GB & IE business transformation programme, with a delivery team >150 people
Aldi UKEcommerce Director - Click & Collect & Omnichannel Strategy
Aug. 2019 - Nov. 2022• Created the 10-year omnichannel strategy for Aldi • Launched online grocery for Aldi (Rapid Delivery and Click & Collect in just 17 weeks!)
• 4x'd pick speed in 1 year, becoming the fastest grocer at in-store picking • P&L ownership for 9 figure business Responsible for: Digital Strategy, Click & Collect Implementation and Operation, Full Financial Management of Click & Collect, Product Management, Projects & Portfolio Leadership, CRO, UX, CX
Aldi UKEcommerce Director - Projects & Technology
Sep. 2017 - Mar. 2020• Launched personalised content, search and merchandising, plus urgency messaging
• Launched Amex, ApplePay & GooglePay online
• Built CRO team, launching 100+ MVTs a year
• Monthly agile releases to website platform and apps (UK + Ireland, Andoird + iOS)
• Responsible for digital change, technical website product enhancements, and cross-departmental eCommerce projects Director of customer insight, customer experience, website usability, product owner team, project and portfolio management team, user acceptance testing team and conversation rate optimisation team.
Aldi UKEcommerce Manager
Jan. 2017 - Sep. 2017• Drove the sales of wine & spirits online
• Responsible for all digital content across UK and Ireland websites and apps
Aldi UKArea Manager
May. 2013 - Jan. 2017Bristol• Team of 100+ across 4 stores
• Responsible for IT project implementation and change management within the region • Opened 31 stores over 15 months
IBM Global Business ServicesProject Manager
Oct. 2012 - May. 2013Financial Sector• Delivered a development methodology allowing the creation of a development and test factory
IBM Global Business ServicesProject Manager / Technology Consultant
Jul. 2010 - Oct. 2012Large Public Sector Account• Project management on a large government account
• Waterfall projects covering applications and infrastructure
• Team lead for 11 development resources
• Cutover manager for a large integration project ==== Managed multiple projects simultaneously, including a large, complex project to upgrade the entire estate (including desktop applications) to Windows Vista and XP from Windows 2000, an application and infrastructure refresh project, and a bespoke integration project. Team lead of 11 Message Broker, Datapower and SFTP resources, delivering an integration capability across the estate, with a number of inter-dependencies on other projects. Implementation manager for a large integration project, integrating key services with a third party. This involved developing a low level implementation plan and managing 20 resources across a 48 hour implementation period. Provided project management support to other large projects, especially around finances, creating an automated financial tracker to reduce manual monitoring workload.
OfgemAnalyst
Jun. 2008 - Jul. 2009Economic analyst for gas and electricity market regulator, retail markets division. Added benefit by automating key processes and producing automated market reports using VBA.
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