Steward Health CareRegional Performance Liaison
Mar. 2019 - Nov. 2020Phoenix, Arizona Area• Produce and maintain impeccable records of dashboards which are reported to provider and practice for recommendations and improvement
• Interacts with provider’s and office staff for best practices, and workflows to ensure full compliance of CMS, NCQA, and HEDIS
• Implements performance improvement plans at the practice level to achieve successful risk assessment audits while providing quality care at a lower cost
• Initiate follow up with Providers, Practice employees to verify compliance
• Collaborate with physician practices with opportunities to improve quality, risk adjustment, clinical and documentation areas of improvement
• Experience working with CMS, MA, and Commercial plans compliance and regulatory requirements
• Collaborate with Leadership and Operations team to develop strategic solutions for improving quality at a lower cost
• Build strong working relationships with physicians and staff to support the partnership focused on driving meaningful change in care delivery
• Ensure satisfaction, communication, and engagement with all practice providers
• Advance a workflow for annual care delivery in primary care with an emphasis on identifying and supporting patients’ unmet needs
• Work with provider partners to participate in the design and implementation of technologies to support clinical documentation to improve the accuracy of claims billed