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Work Background
Grupo Unicomer / Unicomer GroupCountry Manager - Unicomer (Dominica) Limited
Jun. 2024Dominica
JF HavenChief Executive Officer/Owner
Dec. 2021 - Jun. 2024• Assist individuals to develop online home based business opportunities
• Provide freelance business consultancy
• Provides nutrition coaching including meal planning, etc
Massy Stores (SLU) LtdDivisional Head - Massy Stores Home (SLU)
Oct. 2020 - Dec. 2021• Responsibility for Managing the Strategic Growth and Operations of the Massy Stores Home business inclusive of Home Goods Warehouse management.
• Managed the project to transform a previous supermarket location to a new flagship store for Massy Home.
Massy Stores (SVG) LtdGeneral Manager
Aug. 2018 - Oct. 2020St Vincent and the Grenadines• Responsibility for Managing the Strategic Growth and Operations of the Massy Stores SVG Operations including 3 supermarkets, 1 warehouse, 1 pharmacy and bakery.
• Managed Annual budgets of over EC$65mil and achieved revenue growth beyond the baseline target
• Successfully led the company to maintain key strategic goals and implement key initiatives such as warehouse expansion with state of the art infrastructure and technological changes.
• Led the company to significantly improve employee moral and customer satisfaction scores as was evident from the results of surveys & audits.
Massy Stores (SLU) LtdDivisional Head - Business Systems & IT
Jan. 2009 - Jul. 2018Castries, St Lucia• Led and manage the Business System and IT division to provide the appropriate, robust and cost effective Information Technology solutions and support services to align to the corporate goals and strategies of the company; • Prepared and managed the IT budget for the entire company
• Enabled efficient operation and development of the business through efficient business process analysis, review, documentation and training.
• Led a team of IT specialists
Consolidated Foods LimitedBusiness Systems Manager/Deputy Divisional Head
Jun. 2006 - Dec. 2008PO Box GM580, Choc, Castries, St Lucia• Review of existing systems and ensure that they were adequately documented;
• Analyzed the computer and information needs of the company from an operational and strategic perspective and determined immediate and long-range personnel and equipment requirements in consultation with all relevant parties, including IT.
• Managed the change management process where new or existing systems changes, procedures and policies are being introduced
• Made recommendations for improvements to existing systems and for the establishment of new ones, including training in effective use of the same;
Tube Lines LimitedBusiness Analyst (temping via Montage Recruitment Consultancy)
Mar. 2006 - Jun. 2006East Lane Business Park, Tilling Way, North Wembley, London,HA9 7AW- To create and maintain work orders to facilitate effective track maintenance
- To provide Track engineering team with reports to plan corrective and preventative maintenance
Trace Employee ServicesPayroll Administrator
Oct. 2004 - Dec. 2005London- Assisted with the preparation of monthly and weekly payrolls for Payroll Services customers.
- Ensured that Payroll Services customers’ queries were responded to in an efficient and timely manner.
Windward & Leeward Brewery LtdSystems Administrator
Nov. 1991 - Dec. 2003• Planned, implemented and supported changes to the information technology system at WLBL.
• Maintained all the business application systems including
• Created and maintained documentation including: user manuals, disaster recovery plans, IT policy manuals
• Annual budget preparation for the IT department
• Procurement of IT products and services
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