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Work Background
California Franchise Tax BoardCybersecurity Intelligence Specialist
Jan. 2024United States
California Franchise Tax BoardEnvironments Specialist - IT Specialist
Jul. 2015 - Dec. 2023Sacramento, California, United StatesAs an environment specialist and system administrator, I excelled in managing a dynamic and fast-paced environments. My expertise lies in supporting critical components throughout the entire software development lifecycle, including proof-of-concept, development, integration tests, system tests, system integration tests, system acceptance tests, performance tests, and production environments. I work collaboratively with IT peers and groups, providing installation, administration, coordination, maintenance, and monitoring support for these environments.
In addition, I leverage my knowledge of Active Directory (AD) to manage group memberships and provide valuable consultation on access in non-production environments. My Subject Matter Expert (SME) knowledge extends to Oracle Identity and Access Management (IdAM) components, allowing me to effectively contribute to the team.
California Franchise Tax BoardStaff Information Systems Analyst
May. 2015 - Jul. 2015Sacramento, California, United StatesUpon promotion to the Staff level, I assumed the role of the sole Subject Matter Expert (SME) for the penalties and interest program of the Business Entities Tax System (BETS). Collaborating closely with internal and external stakeholders, I efficiently communicated process changes to ensure their effective implementation. I also ensured seamless integration of all changes throughout the Software Development Life Cycle (SDLC).
California Franchise Tax BoardAssociate Information Systems Analyst
May. 2012 - May. 2015Sacramento, California, United StatesFollowing promotion to the associate level, I showcased heightened responsibility and autonomy as a business requirements analyst and system tester. I undertook the penalties and interest program for the Business Entities and Tax System (BETS) while collaborating closely with peers and the developer to enhance and troubleshoot issues.
California Franchise Tax BoardAssistant Information Systems Analyst
Sep. 2010 - May. 2012Sacramento, California, United StatesAs a system tester, I played an integral role in the development and implementation of change requests for the Business Entities Tax System (BETS). My responsibilities included conducting thorough research on business and technical requirements and meticulously documenting each change request. My attention to detail ensured that all change requests were accurate and met the specific requirements of each customer. Additionally, I collaborated with developers to ensure that the requested changes were implemented successfully. My experience with BETS allowed me to gain a strong understanding of the software development process, which enabled me to provide valuable feedback.
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