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Work Background
Cetera Financial GroupTalent Acquisition Partner
May. 2024Talent Acquisition Partner | Cetera Financial Group
As a Talent Acquisition Partner at Cetera Financial Group, I lead recruitment strategies to attract and hire top-tier talent across various functions. I collaborate with hiring managers and business leaders to understand hiring needs, ensuring alignment with team goals and organizational objectives.
Key Responsibilities:
Talent Sourcing & Recruitment: Partner with hiring managers to develop and execute sourcing strategies for roles across technology, finance, and client-facing positions. Leverage tools like job boards, social media, networking, and referrals to build a diverse and robust talent pipeline.
Candidate Screening & Interviews: Review resumes, conduct phone screens, and assess candidates for skills, experience, and cultural fit. Coordinate interviews, ensuring a smooth, positive candidate experience with clear communication.
Stakeholder Collaboration & Consultation: Work closely with HR teams and department leaders to align recruitment strategies, timelines, and expectations. Provide insights on market trends, salary benchmarks, and recruitment best practices.
Employer Branding & Outreach: Represent Cetera’s brand at career fairs, networking events, and industry conferences to attract external talent.
Diversity, Equity, and Inclusion (DEI): Drive DEI initiatives in recruitment to ensure fair and inclusive hiring practices for all candidates.
Hiring Process Management: Guide candidates through the hiring process, from initial contact to offer negotiation and onboarding. Collaborate with HR to ensure smooth onboarding for new hires.
Reporting & Metrics: Track key metrics like time-to-fill and offer acceptance rates. Continuously assess and improve recruitment strategies based on performance data.
Continuous Improvement: Stay informed on recruitment trends and best practices to ensure Cetera remains competitive. Identify and implement process improvements to enhance recruitment efficiency.
TAZ Trucking, Inc.Human Resources Manager
Jul. 2023 - Apr. 2024Bowling Green, Kentucky, United StatesDirects HR compliance, employee and labor relations, benefits administration, compensation management, organizational structure/development, training, and records management. • Conducting investigations for all claims including harassment, hostile work environment & discrimination. Interviewing and providing hiring recommendations. Affirmative Action Plan compliance; overseeing tracking & reporting all hires, terminations, promotions and dispositions. •Develop compensation strategies for executive management in accordance with OFCCP guidelines and manage Salary Review process for all exempt associates. •Monitor statistical data including turnover, absences, and issues related to management to provide issue resolution. •Train/mentor recruiting team and other department staff in all aspects of process, policy and procedure
•Oversees talent acquisition and worker's compensation and works closely with payroll staff. As senior management, I report directly to the executive board, serve as liaison, and advise & counsel employees.
AMSGlobal Talent Acquisitons Leader
Aug. 2021 - Jul. 2023United States• Provided leadership and operational direction to a team of 45 Talent Acquisition professionals, including recruiting and operations leads, offering sourcing strategies, process improvement, workflow management, and continuous process optimization to ensure (ROD) & (RPO solutions) delivered high-quality results on a timely basis.
• Developed a customer intimacy model enabling AMS to effectively understand the needs of its client (Bank of America) base to ensure the best possible delivery of recruiting solutions.
• Worked with clients to develop tactical and strategic plans to drive successful implementation of outsourcing solutions.
• Developed and implemented innovative standard operating procedures (SOPs) and programs to establish a centralized platform for efficient processes.
• Identified areas for improvement in recruitment effectiveness and developed strategies and SOPs to address and maximize output.
• Implemented a data-driven approach for measuring, tracking and improving the performance of BofA customer base and partner programs.
• Led multiple client projects concurrently, developing relationships with stakeholders, managing expectations, and ensuring detailed analysis and implementation of all strategies.
• Mentored, coached and guided a team of 45 junior and mid-level recruiters and offered best practices, guidance, and innovative approaches to sourcing and recruiting solutions.
• Leveraged technology and automation in Workday Systems, SharePoint, Oracle Workforce, Paychex Flex, ADP & HireVue to increase operational efficiency and streamline processes.
• Partnered with data engineering and insights teams in fine-tuning strategy and analyzing candidate pipelines for specific client engagements.
• Negotiated and administered terms and conditions associated with client contracts.
U.S. BankTalent Acquisition, Sr. Recruiter
May. 2016 - Aug. 2021Owensboro, Kentucky AreaSr. Corporate Recruiter for U.S. Bank supporting Mortgage, Performing Operations, Servicing, Default and Elavon LOBs. Areas of focus include non-exempt, professional-level supervisory and managerial positions covering: - Foreclosure - Bankruptcy - Vendor Management - REO - Default Reporting - Default Operations - Training/Development - Quality Control/Risk - Quality Assurance - Complaints - Single Point of Contact (SPOC) - Default Counseling - Default Resolution - Performing Operations -Default Cash -Escrow and Escrow Research -Mortgage Insurance -Payment Processing -Special Loans -Flood Insurance -Business Line Control -Union -Customer Advocacy
-New Loan Audit
-Records
-Releases
-Investor Reporting
-Financial Operations
-Customer Letters
-Servicing Control
-Credit & Fraud
-Payable Services -Risk & Compliance
-Technology/Data Analysis Proactively sources and recruits candidates for U.S. Bancorp positions, with limited assistance from outside agencies. Actively involved in job fairs, college recruiting, business association meetings, networking, and other activities to generate prospective job candidates. Utilizes alternative sourcing techniques. Identifies potential sources of new hires, conducts initial screening interviews, reviews resumes, checks references, and extends offers. Functions as a liaison between assigned business line(s) and human resources to capitalize on company-wide recruitment initiatives, events, opportunities, and best practices.
U.S. BankTalent Acquisition, Consumer Banking Business & Operations
Sep. 2014 - May. 2016• Responsible for supporting business objectives through proactively sourcing, assessing, and recruiting top talent for U.S. Bancorp positions, with limited assistance from outside agencies.
• Identifies candidates using a variety of sources and techniques while knowing the best channels to find and reach candidates in diverse talent pools. • Drives recruiting process in a timely and cost-effective manner. • Demonstrates a proven commitment to provide a diverse talent pool, a positive experience for the hiring manager and candidate, and displays behaviors and attitudes consistent with U.S. Bank Purpose and Core Values.
U.S. BankWorkforce Optimization Recruitment
Mar. 2014 - Aug. 2014Owensboro, Kentucky Area• Proactively sources and recruits’ candidates for employment by actively participating in job fairs, college recruiting, business association meetings, networking, and other activities
• Collaborate with executive leadership to create recruiting strategies for growth initiatives in the Default and Servicing Lines of Business within Mortgage Servicing division.
• Partners with business line managers and HR Generalists to develop and implement effective, timely, and cost-effective recruitment strategies.
• Collaborated with VPs, Directors, Sales Managers, Business Partners, Campus Recruiting Managers, and Coordinators to ensure effective hiring strategies, processes and policies are met
• Developed pipeline strategies for high volume hiring. Leading capacity management planning/staffing, crisis management, engagement, communications, performance management, scorecards, leadership & talent development, strategic site planning, & volunteerism for 4000+ operational employees.
• Proactively recruit for Performing Operations and Default, areas that focused on non-exempt and professional-level supervisory positions covering: Foreclosure, Bankruptcy, Vendor Mgmt, REO, Dflt Reporting, Operations, Training and Development, Quality Assurance, Risk, SPOC, etc. (Primary locations included: Ohio, Texas, California, Minneapolis, Kentucky, St. Louis, and Wisconsin)
U.S. BankHR Business Coordinator & Recruiting Specialist
Aug. 2012 - May. 2014Owensboro, Kentucky Area• Conducting investigations for all claims including harassment, hostile work environment & discrimination. Interviewing and providing hiring recommendations. Affirmative Action Plan compliance; overseeing tracking & reporting all hires, terminations, promotions and dispositions. Develop compensation strategies for executive management in accordance with OFCCP guidelines and manage Salary Review process for all exempt associates. Monitor statistical data including turnover, absences, and issues related to management to provide issue resolution. Train/mentor Human Resources team and other department staff in all aspects of process, policy and procedure
• Delivers new hire on-boarding/new hire orientation, Knowledge, Skill and Ability training, and/or other required training using a variety of techniques including classroom training, online training, and other technologies. • Supports business line and/or corporate wide training initiatives. May also support the integration of acquisitions through the delivery of conversion training. • May identify and assess training needs of clients, recommend improvements to skills training, new hire orientation and training programs, and other business line and/or corporate wide training programs/initiatives. • May evaluate the effectiveness of training programs/initiatives and make recommendations for improvements
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