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Work Background
Rauck Built LLCOperations Manager
Jan. 2022Brenham, Texas, United States• Spearheaded the end-to-end procurement lifecycle for all renovation projects, strategically sourcing materials and equipment to achieve over 20% in cost savings through competitive bidding and vendor negotiation. • Managed the full-cycle contractor lifecycle, including rigorous vetting of credentials (licensure, insurance, and past work), scope of work (SOW) review, and performance management to ensure high-quality project delivery. • Managed the full project lifecycle for investment property renovations, from initial scope and budget planning to final close-out, consistently achieving 25-35% profit margins through meticulous resource and timeline management • Collaborated with engineers and consultants to interpret complex architectural/engineering plans, identify critical issues, and develop cost-effective solutions for structural and design challenges. • Directed complex logistics for remote renovation sites, coordinating just-in-time material procurement and delivery schedules with contractors to prevent project delays.
Energy Recovery, Inc.Technology Operations Coordinator
May. 2019 - Jan. 2022Houston, Texas• Coordinated the full-scale IT implementation for a new R&D facility, managing vendors and contractors for network infrastructure, server room setup, access control, cabling, and security integrations. • Provided daily IT support to over 180 local and remote employees, including C-suite executives, efficiently resolving technical issues while maintaining a calm, professional, and solutions-oriented demeanor in high-pressure situations. • Managed IT procurement and technical projects, implementing a digital visitor management system that saved 45+ admin hours weekly and streamlining software licensing to identify over $92,000 in annual savings. • Solved critical R&D field challenges by deploying integrated technology solutions (UniFi and Peplink System, and Asset Management System) eliminating hundreds of downtime hours and boosting both operational efficiency and safety. • Managed the departmental SharePoint site's content and structure, including regular page updates and the formalization of all SOPs into a centralized knowledge base.
Hewlett Packard EnterpriseSolutions Engineering Support (Contractor)
Oct. 2018 - May. 2019Houston, Texas• Partnered with cross-functional teams to streamline troubleshooting processes for hardware and software issues, enhancing customer satisfaction and resolution efficiency. • Provided clear and concise communication to technical and non-technical stakeholders, ensuring aligned solutions and efficient project progression. • Contributed to improving system reliability and product quality by conducting comprehensive hardware and software testing. • Created and updated comprehensive documentation and SOPs to improve both product development and customer support.
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