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Work Background
ReparioeDiscovery Project Manager
Sep. 2024United States, Seattle- Oversee end-to-end project lifecycle for complex eDiscovery matters, from data collection through production.
- Coordinate with internal teams (Forensics, Processing, Hosting, Review, and Production) to ensure seamless project execution.
- Manage client communications, providing updates, setting expectations, and serving as the primary point of contact.
- Scope, strategize, and consult on discovery workflows, production specifications, and review protocols.
- Utilize platforms like Relativity and Everlaw to manage data, run searches, QC batches, and prepare productions.
- Track and prioritize deliverables, ensuring all deadlines are met with accuracy and compliance.
- Generate and interpret reports, including search term hit reports, exception logs, and production logs.
- Quality control of data deliverables, ensuring adherence to specifications and defensibility standards.
- Coordinate privilege and redaction workflows, including application and verification processes.
- Document and maintain project records, ticket tracking, and client-facing summaries in internal tools and systems.
- Collaborate cross-functionally with Sales, Account Management, and Technical Operations to support client needs.
- Proactively identify risks and opportunities to improve workflows, reduce costs, and enhance client satisfaction.
CACI International IncSenior eDiscovery Litigation Support Specialist
Jul. 2023 - Aug. 2024United States, Seattle- Maintain oversight and management responsibilities of Relativity and configuring Relativity based on the Client’s needs.
- Resolve user or technical issues by providing guidance, advice, and troubleshooting.
- Relativity database management and support through setting up case database and security administration, setting up case structure, loading documents, providing advanced reporting, creating and managing clients, matters and workspaces, groups and users, indexes, scripts, views, image and production profiles and sets, resource pools markup requirements, applying user permissions, importing/exporting case data, adding documents to production, running OCR on produced documents, exporting productions.
- Successfully managed and processed large volumes of data for complex litigation cases, ensuring accuracy and efficiency throughout the process.
- Collaborated with cross-functional teams to develop and implement best data collection, preservation, and analysis practices, resulting in improved data integrity and defensibility.
ISG (Information Services Group)Senior Consultant
Jul. 2022 - Jul. 2023United States, Seattle- Created eLearning curriculum of courses and quick reference guides for managers to instruct new employees using Articulate Storyline.
- Created training materials using SAP Enable Now, including system simulations, eLearning courses, quick reference guides, and work instructions.
- Managed a team of three and provided thought leadership on new and emerging SAP technologies while aligning with the customer’s strategic and short-term roadmap.
CACI International IncSME, SAP ERP Technical Developer and Trainer
Oct. 2021 - Jul. 2022United States, Seattle- Developed web-based training utilizing uPerform, the ADDIE model, and SCORM standards methods for end users.
- Delivered instructor-led training in SAP SD, SAP FM, BOBJ, BI, HANA, and Tableau to end users.
- Identified, documented, and performed functional testing to ensure completeness and accuracy of the solution provided to end users.
- Defined and documented functional specifications based on the business requirements of the stakeholders.
CACI International IncSenior Relativity User Trainer and Help-Desk Technician
Mar. 2020 - Oct. 2021United States, Washington- Coordinate, schedule, and provide Relativity training for attorneys and support staff.
- Provide Help Desk support to users in person, over the telephone, and through web conferencing and email.
- Assisted with creating Relativity case workspaces.
- Advised legal team on technology options to respond to specific discovery needs.
- Taught Relativity Analytics to help stakeholders maximize the utility of Relativity Analytics’ tools.
- Held Relativity System Administrator rights.
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