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Work Background
CP PlumbingAdministration Assistant
Nov. 2024 - Jul. 2025Australia, MelbourneAt CP Plumbing, I managed incoming work orders, updated job progress via client portals, and coordinated subcontractors based on site location. I created service reports, submitted upgrade requests, and ensured all documentation and receipts were accurately recorded. I also handled invoicing through Xero.
Northside ClinicMedical Receptionist
Sep. 2023 - Jan. 2025Australia, MelbourneAt Northside Clinic, I worked as a medical receptionist, supporting a team of GPs and allied health professionals in a fast-paced, client-focused environment. My responsibilities included managing a busy phone line, coordinating bookings, handling patient enquiries, triaging, and processing Medicare billing. I also managed incoming communications (faxes, emails, mail), maintained accurate patient records, and updated the clinic’s website. I performed daily opening and closing procedures and was confident using systems like Best Practice, Tyro, Xero, WordPress, and Microsoft Office to support smooth clinic operations.
23WCoach/Personal Trainer
Feb. 2022 - Jul. 2023Australia, MelbourneAt 23W, I coached group fitness classes and personalised training sessions, tailoring programs for a range of clients including pre/post-natal and rehab needs. I developed and delivered strength, conditioning, and boxing programs, while also managing sales admin tasks like discovery calls, lead follow-ups, and client onboarding. I created social media content, collaborated with the coaching team, and ensured smooth daily operations. I worked confidently with systems like Mindbody, Trainerize, Canva, Slack, and Microsoft Office
Combo FitnessOwner/Coach
Jul. 2021 - Jul. 2023Australia, MelbourneAs the owner of Combo Fitness, I delivered boxing, strength, and functional training to a diverse range of clients. Alongside coaching, I managed day-to-day operations, including scheduling sessions, handling payments and client records, and maintaining the business’s online presence by updating the website and social media to stay connected with clients and promote services. Through this, I gained valuable experience in both hands-on coaching and small business management.
12RND FitnessCoach/Personal Trainer
Aug. 2018 - Jul. 2021Australia, MelbourneAt 12RND Fitness Doreen, I coached group workouts of up to 24 members, making sure everyone felt supported and challenged appropriately. I ran trial sessions, helped new members sign up, and trained new team members. I also looked after admin tasks like updating procedures, pulling monthly reports, and managing client messages through the CRM. During lockdowns, I kept members engaged by running online workouts and bootcamps via Zoom and Facebook Live. I helped with daily gym operations, social media updates, and kept the space clean and ready to go each day.
Connect People Pty LtdPayroll Officer
Apr. 2016 - May. 2018Australia, Melbourne Assisted with end-to-end payroll processing for over 150 employees weekly.
Handled accounts receivable and payable, including bank reconciliations.
Management of Employees Rail Industry worker cards in co-ordination with the RTO.
3
Timesheet and data entry for candidate files, bills, receipts and payee records.
Created, scanned and sent weekly invoices using Xero.
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