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Work Background
Academy of Art UniversityLead Student Advisor
Jan. 2025Remote• Provided personalized academic advising to support student success, retention, and timely graduation.
• Guided students through course planning, registration, and academic policies.
• Mentored and supported a team of student advisors, offering guidance and training.
• Collaborated with faculty and university departments to ensure a cohesive student experience.
Academy of Art UniversityStudent Service Advisor
Jul. 2020150 Hayes
Academy of Art UniversityCustomer Service Representative
Jul. 2019 - Jul. 2020150 Hayes
The Spice and Tea ExchangeSales Representative
Dec. 2018 - Dec. 2019
US ArmyAutomotive Logistic Specialist
Jul. 2012 - Jul. 2018Norfolk, Virginia Area• Communicate effectively with outside organizations to coordinate maintenance on unit equipment during combat operations to increase unit readiness to 100%.
• Received, examined, identified and reported over 300k repair parts.
• Worked closely with our applicant tracking software, SAMS.
• Handled different clerical duties that included but not limited to tracking man-hours to follow up with personal mechanics and supply.
• Handled all internal communications between enlisted and offices in my department.
• Was consistent in bookkeeping duties that helped organize the office and paperwork.
• Handled the strategic initiatives of the training for new recruits.
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