Nicholas Burrell

Manager optimization @Questrade Financial Group

Call CenterSupport SpecialistITBusiness AnalystCustomer ServiceConsultingCustomer Success ManagerProduct ManagerData EntryData Entry SpecialistTyping SpecialistCustomer Researcher

I have 25 years of experience in the financial services sector in Canada. From frontline advisor positions, leadership, strategy and optimization roles with a focus on contact centres for voice and digital

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Work Background

Optimization Manager

Questrade Financial GroupOptimization Manager

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Contact Center Optimization & Strategy Services

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