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Work Background
Project Lead
WiproProject Lead
Nov. 2023Bucureşti, România
Quality Analyst and Knowledge Manager
WiproQuality Analyst and Knowledge Manager
Oct. 2020 - Nov. 2023Bucareste e Região
Remote queue coordinator / Back-up SME
WiproRemote queue coordinator / Back-up SME
Aug. 2018 - Oct. 2020Bucareste, Romênia
Senior Process Associate
GenpactSenior Process Associate
Feb. 2018 - Aug. 2018Bucareste, Romênia
Técnico de Assistência em Escalas
Groundlink IIITécnico de Assistência em Escalas
May. 2016 - May. 2018Porto e Região, Portugal
Técnico de Assistência em Escalas
Portway - Handling de Portugal S. A.Técnico de Assistência em Escalas
Jun. 2014 - May. 2016Porto e Região, Portugal

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IT Service Desk Leader | Process Improvement | Team Dev
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