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Work Background
Marketing Coordinator
Stuart Graham FabricsMarketing Coordinator
Oct. 2019Port Elizabeth, Eastern Cape, South Africa
Partner
Squawk Aviation NetworkPartner
Dec. 2017Port Elizabeth Area, South AfricaThe fastest growing professional Aviation Network
Sales Manager
43 Air SchoolSales Manager
Jul. 2012 - Nov. 2017Port Elizabeth Area, South AfricaSales Management Function • Develop a Sales strategy to achieve organizational Sales goals & revenue • Set Individual Sales targets for the Sales Team • Delegate responsibilities to individual Sales Personnel • Co-ordinate Sales action plans for individual Sales people • Oversee the activities & performance of the Sales Team • Ensure Sales Team have the necessary resources & infrastructure to perform successfully • Liaise with other company functions to ensure achievement of Sales Objectives • Evaluate performance of Sales Staff • Provide feedback, support & coaching to the Sales Team • Plan & direct Sales Team Training • Assist with the Development of Sales Presentations & Proposals • Co-Ordinate & monitor Online Sales Activity • Investigate lost sales • Track, collate & interpret Sales Figures • Develop Promotional ideas & material in conjunction with Marketing Marketing & P.R Function • Lead all Marketing for the 43 Air School Group (3 South African Branches & 4 International Branches) • Plan, schedule & account for all Marketing budgets • Continually enhance all marketing campaigns • Pro-actively drive all media channels ie. Newsletters, Print Media etc. • Identify marketing opportunities & manage incoming requests to attend events and trade shows • Prepare & Manage all Marketing Material & Hardware
Reservations
Oceana Beach & Wildlife ReserveReservations
May. 2011 - Jul. 2012Port Alfred, South Africa• Talking to Tour Operators and securing bookings • Setting up of Special offers & packages • Following up on Reservations enquiries and making bookings (Reservations system – ResRequest) • Month end Procedures • Payroll & UIF • Weekly Cash Reports • Co-coordinating Functions & Events
Lodge Manager
Samara Private Game ReserveLodge Manager
Jan. 2009 - Mar. 2011Graaff-Reinet Area, South Africa• Seeing to all aspects that affect the Guest Experience • Payroll & UIF • Relief reservations after 5 pm and on Weekends (Reservations system – Semper) • Management of the following departments: Food & Beverage, Housekeeping, Maintenance • Management of Petty Cash & all guest purchases • Authorizing of all orders & purchases for various departments • Hosting of Guests • Setting up and opening of the new & exclusive Mountain Lodge • Arranging the logistics of Staff, Meals, Guests & transport for all three lodges • Management of Staff leave cycles, numbers, overtime & HR • All HR related functions • Setting up of Central stores and operational procedures • Ensuring that Five Star Rating was obtained and kept at all times.
Lodge Manager
Blaauwbosch Private Game ReserveLodge Manager
Jul. 2008 - Jan. 2009Graaff-Reinet Area, South Africa• Guest Liaison • Overseeing of the Housekeeping Department • Relieving the Reservations Department after 5 pm & over weekends (Reservations System – Orbit/ E-Res) • Compiling of Daily banking reports • Occupancy Reports
Lodge Manager
Londolozi Private Game ReserveLodge Manager
Sep. 2007 - Jul. 2008Sabi Sands Game Reserve· Checking in Guests · Hosting Guests at all times · Staff Rosters · Stock Control · Co-ordinating air/road transfers and times · Posting of charges to guest accounts on Res Request · Updating guest for life details on Data Base · Spa Treatments in a five star establishment
Lodge Manager
Thornybush Game ReserveLodge Manager
Aug. 2004 - Aug. 2007Hoedspruit South Africa
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