Strategic Education, IncSr. Information Technology Manager, Identity and Access Management & Enterprise Integration Services
May. 2022 - Sep. 2023RemoteOversaw multiple IT departments across product management, IAM, and enterprise integration, managing 50+ global professionals. Continued portfolio oversight while implementing process improvements, increasing security posture, and aligning IT execution with strategic business goals. Led global teams in Identity Governance Administration and Enterprise Integration Services, overseeing platform modernization, system security, and cross-functional program execution. Delivered a successful multi-year initiative to retire legacy IDM platforms and migrate to SailPoint IdentityNow, strengthening enterprise-wide access controls. Established governance processes and self-service access tools that reduced manual operations by 75% and enhanced audit readiness. Executed major infrastructure upgrades by decommissioning 50+ legacy Windows servers, improving security with Ping IIS Agent, and boosting system uptime. Introduced a cross-departmental content ownership model to improve accuracy, testing accountability, and long-term system maintenance.