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Work Background
Resu-ME.aiFounder
May. 2025
SandlotProduct Management Director
Apr. 2025
The Princeton ReviewSenior Director of Product Management
Mar. 2022 - Apr. 2025New York City Metropolitan Areao Lead AI model integration focused on impactful user journeys.
o Improve our User Research Pipeline. We are currently averaging 30-40 Video Interviews and 500 survey responses per month, which directly feeds into our experimentation stage for learning app innovations.
o Conduct 2 different prioritization frameworks for sprints, quarterly and yearly roadmap. This system improved efficiency by a factor of 3x by improving senior leadership visibility, keeping our velocity at 75-85 story points across 6-7 developers, and maximizing our dev environments per project.
o Coach my team to use a discovery process template I designed that improves pre-development timeline by a factor of 4x, starting with kick-off ideation, async storyboarding feedback, and 2-3 requirement gathering meetings.
o Manage 3 product managers and a product designer, each working on a project while simultaneously conducting discovery on the subsequent project.
The Princeton ReviewDirector of Product, Internal and External Platforms
Jun. 2019 - Mar. 2022Greater New York City Areao Collaborated with senior leadership on our strategy toward growth by plotting out the iteration schedule across my portfolio that best positions us to compete and eventually lead the test prep market.
o Led the discovery, design, testing, validation, development, and strategic planning/roll out of our new Student Dashboard. Resulting in workflow enhancements and architectural changes that optimized operational workflows.
o Integrated and implemented several business intelligence tool across our platform that helped us sample data that better informed market direction, strategy and decision making. The data framework I developed helps us mitigate risk to a negligible level through elegant testing frameworks and validation.
o Built the third iteration of our Assessment Engine Tool from a functional data-structure warehouse into a scalable, keystone component that powers our overall business. I was able to identify workflow inefficiencies and implement optimizations that had a 400% improvement on project turn-around time.
The Princeton ReviewProduct Manager, Internal Tools & Online Content
Nov. 2018 - Jun. 2019Greater New York City Areao Manage all of The Princeton Review’s propriety content with a slew of tools like our CMS, CDN and Assessment Engine Tool, which power our adaptive test products that emulate the different types of standardized tests.
o Work with 8 stakeholders, each with varying levels of scope, individual team size and a number of concurrent projects running in an agile environment.
o Maintain 6,000 content objects that fall under more than 1,200 different learning tracks for 31 different test types spanning High School to Graduate level standardized tests with approximately 77,000 test prep questions.
o Conduct discovery, test, and validation techniques when optimizing and prototyping features in a 2 week release cycle.
o Work with the current Assessment Engine framework to identify areas of optimization and transition the framework into a scalable, efficient delivery network.
Tutor.comProduct Coordinator
Mar. 2016 - Nov. 2018Greater New York City AreaProject: Client Report Overhaul for our main client-side product
o Created the master spec for the Client Report Overhaul and broke it down into a four-phase spec to fit better into the developer testing and release schedule.
o Stakeholder management for business and technology requirements gathering to ensure minimal data stratification and segmentation
o Mocked wireframes on Balsamiq and prototypes on InVision for design to streamline market leadership approval and spec’d high-level SQL queries to convey query architecture to the development team.
Ad Hoc:
o Configure LTI Integrations to handle SSO from LMS to provide better analytics and param managemement
o Provide internal data analytics via transact-SQL queries to accurately portray and leverage platform strengths to regional sales directors on RFPs.
o Make front end markup adjustments to our main marketing landing pages to alleviate front end engineer bandwidth and improve technical task turn around time.
o Implemented over $500K worth of new business in FY16/FY17, across HigherEd and Library in the span of one year.
o Supports the Product Director; anything that falls off his plate related to SSO configurations, SQL queries, Platform fixes and team needs goes to me. o Revamped parts of our Skillcenter database as needed with updated resources and generate internal documents for complex/high value implementations.
o Script SQL queries for datasets that answer complex questions for the client services team to drive renewal or other client needs.
o Configure trial requests from Higher Education, Library, K12 markets that result in signed contracts.
o Make front end markup adjustments to our main marketing landing pages to alleviate front end engineer bandwidth and improve technical task turn around time.
SchoolMessengerProject Tech
Nov. 2014 - Dec. 2015Scot Valley, CASchoolMessenger specializes in K12 Mass Communication services. We offer products from all three mediums of School to Community communication via voice, email and SMS. We also offer Custom Mobile Apps (CMA) as well as Custom Web Portals through the recent M&A of SharpSchool. SchoolMessenger is currently the largest EdTech K12 communication platform, servicing small schools with 100 students to very large districts with 100K+ students. I was a Swiss Army Knife for Support Services at SchoolMessenger. Doing both Project Tech and Support duties with a certain gusto and joie de vivre. I learned the majority of my non-Engineering technical skills through my opportunity at SchoolMessenger, I am eternally grateful for the exposure. I highly recommend anyone looking to challenge themselves professionally to take a look at their positions. - Project management point of contact for client on-boarding, data architecture and data maintenance.
- Configured client side database specific PHP scripts(SchoolMessenger Data Integration Module), ODBC connections for SQL/MySQL queries and custom data model reports to optimize client back-end structure and UI/UX.
- Adjusted PHP INI files that parsed and formatted source data files into the desired output file structure.
- Created batch files for scheduled tasks and generated upload keys to run Java Uploader for encrypted data transfer. - Closed 10-16 assigned projects on a week-to-week cycle.
- Collaborated with various school and third party contractors; supporting over 100 possible databases.
- Was responsible with setting up an appointment with relevant parties, formatted data via PHP scripts or Excel tools, maintained calendars on NetSuite, Outlook and OnContact.
- Moderate expertise of Linux Command line for SFTP transfer for select number of School Districts with high volume secure transfer.
SchoolReachClient Services
Mar. 2014 - Nov. 2014Primary administrator for all campaigns of top two managed clients with gross revenue of $340K and $110K, between June 2014 to May 2015 for all services rendered. Interface with Superintendents, Principals and Technology Directors for 120+ K12, private and public school districts that brought in over $100K in revenue YTD for education brand. Collaborate with Network Operation Center to build, test, and monitor custom IVRs for commercial client accounts with Polling and Connect-Back features. Maintain and reconcile client information and interaction via office CRM with the perpetual goal to keep all departments involved on the same page. Audit client contract/service agreement for implementation and escalate to appropriate department for data integration with client SIS or supplemental upgrades. Configure local integration for low volume clients by creating a directory, setting the executable application and task scheduler for Integration department volume relief. Host webinars from New Client Group Trainings to more advanced SaaS features through Go-To-Training with the purpose of increasing system utilization thus resulting in contract renewal. Understanding my audience and scaling the verbiage and technicality based on individual preference. Serve as initial point of contact between client and software; interface client needs, verify clearance and assign authorization flag.
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