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Work Background
Consolidated Edison Energy, Inc.Quality Assurance Specialist
Oct. 2023New York, New York, United StatesQuality Assurance Specialist with Consolidated Edison, in their Gas Maps & Records Dept. -Verify project locations for field technicians, and virtual mapping contractors. -Ensure all submitted project documents are streamlined and uploaded to main database for clerical team -Team lead for clerical cohort, responsible for training schedules for newly hired clerical staff, and coordinating assignments. -Reviewing contractor invoices, ensuring all line items are accurate and processed for future payment.
Mactaggart Family & PartnersExecutive Assistant
Jul. 2015 - Dec. 2022New York, New York, United StatesReal estate investment and management; Property/facilities management. • Maintained calendars and meeting schedules for the Chief Executive Officer and SVP of Facilities Management. • Provided additional administrative support to Principal Partner, and Chief Financial Officer, in conjunction with the Executive Secretary, by managing contacts, answering phones, typing correspondence, photocopying/correlating meeting materials, expense reporting, and ordering specialty items. • Completed Ad Hoc assignments for Managing Partner like arranging medical appointments, coordinating prescription deliveries between various locations, as well as preparing medical reports/supplies for extensive travel schedule. • Assisted Head Accounting & Chief Financial Officer by creating and compiling spreadsheets detailing jumbo deposits from investors for existing and newly acquired projects/properties. • Assisted Program Manager of subsidiary company, Kulen Outreach Charity, by creating a donation tracking system for the purpose of administering tax receipts. • Responsible for processing all incoming/outgoing invoices for New York City location via accounts payable Yardi software. • Responsible for logging and processing Tenant Commercial Leases, in accordance with Facilities/Property Management Departments. • Monitored maintenance of office supply inventory by communicating with vendors, as well as coordinating deliveries to/from executive headquarters to various commercial properties. • Oversaw all incoming/outgoing correspondence, i.e. Fed-Ex/Ups/USPS mailings, interoffice letters/memos- including compilation of confidential semi-annual informational packets to Board Members & Shareholders.
Metropolitan Commercial BankAdministrative Assistant
Feb. 2008 - Nov. 2014New York, NY● Maintained Calendars and Meeting Schedules for the Chief Operating Officer and the Head of Retail Banking. ● Provided additional administrative support to the Chief Executive Officer and Chief Financial Officer, in conjunction with the Executive Secretary, by managing contacts, answering phones, typing correspondence, photocopying/correlating meeting materials, expense reporting, and ordering specialty items. ● Assisted the Third Party Programs Manager, Vendor Management and Operations Departments by compiling Risk Assessment & Due Diligence reports for review by the Executive Branch of the Bank on a weekly basis. ● Assisted Head of Operations Department by compiling Social Security Direct Deposit Inquiries for review by Third Party Prepaid Card Vendor Programs, using ShareFile. ● Provided additional Deposit Specialist support by verifying large check deposits for Operations Department on a daily basis via licensed FISERV software. ● Assisted Head of Retail Banking by creating and compiling spreadsheets detailing Deposit Trends and Deposit Projections for Branch Managers and Business Development Officers for several Retail locations. ● Spearheaded training of New-Hire Receptionists, as per Human Resources New-Hire Procedures and Directives. ● Monitored maintenance of office supply inventory by communicating with vendors, as well as coordinating deliveries to/from executive headquarters and the Central Branch location. ● Generated OFAC (Office of Foreign Assets Control) Employee Inquiry Reports in accordance with Federal guidelines to be reviewed by Human Resources and Compliance Departments ● Oversaw all incoming/outgoing correspondence; i.e. Fed-Ex/Ups/USPS mailings, interoffice letters/memos- including compilation of confidential monthly informational packets to Board Members & Shareholders.
Public Health Solutions –Health Insurance Enrollment ProjectOffice Coordinator/ Data Entry Manager
Sep. 2004 - Jun. 2007New York, NY● Responsible for inputting and tracking Facilitated Enrollment productivity numbers- maintained Health Provider Network database, as well as oversaw other administrative data entry processes. ● Assisted Client Support Services- Provided client information concerning health insurance enrollment status, Identified areas where enrollment could be obtained, Performed preliminary income screening for public health insurance programs; i.e. Medicaid, Family Health Plus, & Prenatal Care Assistance Program. ● Liaison to the New York City Human Resource Administration New/Renewal Public Health Insurance Applications units. ● Aided Quality Assurance Staff in tracking and resolving problem cases. ● Updated program and enrollment administrative documents; distributed outreach packets to program partners and affiliates. ● Maintained office supply inventory by communicating with vendors and coordinating deliveries. ● Provided direct customer service to client base for case follow-up and resolution. ● Coordinated data between 3 separate database systems: The Health Provider Network; the Human Resource Administration Facilitated Enrollment Tracking System; and the Health Insurance Enrollment Project Client Tracking Database. ● Created and maintained program client records and filing system. ● Provided proper documentation for enrollment problem case resolution
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