Zoltán Biharvári

Project and portfolio management leader @MVM Customer Service

HungaryPartnerCall CenterCustomer Support RepresentativeITCustomer ServiceConsultingSystem AnalystCustomer Care SpecialistProject ManagerBusiness Analyst

Zoltán Biharvári is a dynamic Project and Portfolio Management Leader at MVM Customer Service, where he spearheads innovative strategies to enhance customer satisfaction and operational efficiency. With over a decade of experience in the energy sector, Zoltán has a proven track record of successfully managing complex projects and driving transformative change. His leadership style focuses on fostering collaboration and leveraging cutting-edge technologies to deliver sustainable solutions. Passionate about empowering his team, Zoltán is committed to cultivating a culture of continuous improvement and excellence within MVM.

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Work Background

Poject&portfolio management leader

MVM Ügyfélkapcsolati Kft.Poject&portfolio management leader

Feb. 2024Budapest/Pécs

Member of the Management Board

Dél-dunántúli Motoros EgyesületMember of the Management Board

Senior Project Manager

MVM Ügyfélkapcsolati KftSenior Project Manager

Dec. 2019 - Feb. 2024

Looking for a new opportunity..

.Looking for a new opportunity..

Jul. 2019 - Dec. 2019

Member

Dél-dunántúli Motoros EgyesületMember

Jan. 2017 - Jan. 2024Pécs, Baranya, Hungary

Head of Complaints Handling

E.ON Customer Services Ltd.Head of Complaints Handling

Apr. 2016 - Apr. 2019Pécs

Invoicing professional, team leader

E.ONInvoicing professional, team leader

Jul. 2009 - Mar. 2016Hungary, PécsOperation of mass billing/invoicing/printing processes Energy Data Management, IDE Process improvement, mass problem solution Project management Implementation

Invoicing associate

E.ON Customer Services LtdInvoicing associate

Sep. 2006 - Jun. 2009Hungary, Pécs

Contact Center representative

E.ON South Hungarian Electricity Supply CompanyContact Center representative

Oct. 2002 - Aug. 2006Hungary, Pécs

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