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Work Background
The WoodwardCommunity Manager
Jan. 2024 - Jun. 2024Geneva, Switzerland- Managed and curated content for 3 social media accounts reaching a combined audience of over 30K followers.
- Developed and implemented social media communication strategies aligned with the company's objectives.
- Analyzed the performance of social media posts and campaigns to assess the impact and effectiveness of strategies.
- Created engaging and creative content to spark interest and interaction within the community.
- Engaged with community members on a daily basis by responding to their queries, addressing their concerns, and fostering conversations.
- Provided effective online customer service by addressing comments, private messages, and mentions promptly and professionally.
Leon EventAssistant Project Manager
Feb. 2022 - Aug. 2022Geneva, Switzerland- Supported event project management, ensuring smooth planning and execution of diverse corporate events.
- Assisted in on-site event operations, coordinating logistics, timelines, and vendor communication, contributing to successful event outcomes.
- Managed event-related documentation, including contracts, permits, and schedules, ensuring accurate record-keeping.
- Collaborated with cross-functional teams to align event objectives, streamline processes, and enhance overall event experiences.
- Contributed to budget tracking and expense management, optimizing resource allocation and cost efficiencies.
The Alpina GstaadFront Office Receptionist Assistant
Jun. 2020 - Sep. 2020Gstaad, Berne, Switzerland- Assisted the front office team a in a bustling 5-star hotel, contributing to seamless guest experiences.
- Managed guest check-ins and check-outs, providing warm welcomes and efficient departures in line with the hotel's high standards.
- Effectively handled guest inquiries, reservations, and requests, ensuring prompt and personalized responses.
- Collaborated with various departments to coordinate guest needs, optimize room assignments, and facilitate smooth operations.
- Contributed to maintaining a professional and inviting lobby area, creating a positive first impression for arriving guests.
The Alpina GstaadHousekeeping Assistant
Dec. 2019 - Mar. 2020Gstaad, Berne, Switzerland- Supported housekeeping team in maintaining impeccable cleanliness and guest satisfaction at a prestigious 5-star hotel.
- Proved exceptional attention to detail while, cleaning and organizing guest rooms/public spaces, within tight deadlines, ensuring optimal guest comfort and adherence to high standards.
- Managed amenity restocking and collaborated with maintenance and front desk teams for seamless guest experiences.
- Responded to guest requests promptly and contributed to training new staff on cleaning practices and hotel standards.
CoopCashier and Department Manager
Jun. 2015 - May. 2021Romont (Fribourg), Fribourg, Switzerland- Worked first as a multi-task student and then conducted operational and administrative duties as a service-oriented department manager on a daily-basis for 6 months during the Covid-19 pandemic.
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