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Work Background
Product Design Lead
JPMorgan Chase & Co.Product Design Lead
Dec. 2023Brooklyn, New York, United States
Senior Consultant | Experience Design
SlalomSenior Consultant | Experience Design
Jan. 2023 - Dec. 2023
Consultant | Experience Design
SlalomConsultant | Experience Design
Jul. 2021 - Jan. 2023• Prototyped an employee-facing microsite for a top 10 national bank, helping managers determine risk associated with their team(s) and controlling for it through updated processes. Conducted usability testing and user interviews, and organized and ran workshops with executives and SME's. Collaborated with developers throughout the process to ensure feasibility. • Re-imagined a major automotive's presence in the EV marketplace by designing (both physical and virtual) events. Gathered market research, created personas, held ideation sessions, vetted and iterated on ideas, prototyped the concepts, and developed a build-out roadmap.
UX Designer II
Santander Consumer USAUX Designer II
Sep. 2019 - Jul. 2021• Led a team of 2 other designers, & facilitated weekly peer review sessions with the UX, UI, & Graphic Design teams. • Implemented new brand standards & a global Design Language System to better define the brand. • Researched & designed a platform for auto dealers to update prospective customer’s credit structure, complete deal funding, communicate with the lender, & more. • Strategized & built wireframes for a consumer marketplace that educated low credit score customers about what they could afford & created leads for auto dealers.
UX Designer I
Santander Consumer USAUX Designer I
Feb. 2018 - Jul. 2021Dallas, TX• Created wireframes for both the customer-facing website & internal enterprise software applications. • Collaborated with business stakeholders, IT personnel, front-end developers, UI designers, & other UX designers to efficiently bridge these groups. • Applied project-dependent Design Thinking strategies including ethnographic research, user interviews, personas, information architecture design, usability testing, analytical data gathering, A/B testing, wireframing, & prototyping.

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