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RRC Business Development and ConsultingFounder
Sep. 2024
MetaSales Enablement Manager - Americas
Mar. 2023 - Jun. 2023São Paulo, BrasilVendor Sales Enablement for Meta-Facebook small and medium business operations (Latin America, United States and Canada).
Focus on high performance leadership in development and implementation of sales strategy. Track record of strong organizational partnerships with an expertise in team development. Main Achievements:
Onboarding review and structuring (focus on performance and shortening the learning curve). - Development of augmented reality/Metaverse (Oculus) courses to promote deeper learning experience and performance increasing for strategic account managers. Sales development strategies for vendor operations leaders. Focus: performance increasing (through development strategies) to impact business KPIs. - After project implementation there was a 70% increasing in productivity and sales (of strategic solutions) metrics.
MetaSales Enablement Manager - Global
Jan. 2020 - Jun. 2023São Paulo, BrasilSales enablement partner for Meta-Facebook small and medium business operations (global level).
Project management (focus on training and development/sales enablement) in order to support programs and/or products launching. Main competencies: project management, strong global stakeholder management, business acumen, learning and developing strategies, negotiation skills and knowing how to take decisions (and negotiate them) in an ambiguous environment.
MetaSales Enablement Manager - LATAM
Nov. 2019 - Mar. 2023São Paulo, São PauloVendor sales and enablement partner at Meta-Facebook for small and medium business operations.
Focus on high performance leadership in development and implementation of sales strategy. Track record of strong organizational partnerships with an expertise in team development. Main Achievements:
Onboarding review and structuring (focus on performance and shortening the learning curve).
Vendor sales enablement to start working 100% remotely.
Launch of a new vendor site (Bogota/Colombia) remotely.
UberProject Manager LatAm - Learning Central Operations
Jun. 2019 - Nov. 2019Sao Paulo and Region, BrazilStrategy and implementation for all Uber LATAM launches/projects.
Structuring roles and responsibilities within Uber LATAM new projects team.
Stakeholder management (majority of them were in Mexico and Costa Rica).
Frequent usage of Spanish with internal stakeholders and direct reports. Main Achievements:
Strategy and implementation of processes, templates, ways of working and learning solutions.
Learning and Development strategies focus on return on investment of each line of business.
Johnson & JohnsonBusiness, Learning and Development Manager
Oct. 2017 - Jun. 2019São PauloResponsible for planning and executing training actions to Strategic Access Managers, Key Account Managers and Payer Liaisons Design and Execution of BL&D Annual Plan to the Market Access team Customization of Regional and Global BL&D initiatives Main Achievements:
Design and Execution of BL&D Annual Plan to the Market Access team and Market Access immersion Program (with FGV University)..
Creation and Customization of two BL&D Initiatives to the whole company: Customer Engagement Program (2017) and System Unification (2019).
Launching Knowledge Hub for Market Access.
BL&D Strategy to enable Strategic Access Managers to develop Value Proposition to each one of their brands (Satisfaction Rate: 90% very satisfied/satisfied).
HyperaOrganizational Development Coordinator
Apr. 2017 - Oct. 2017São Paulo, São Paulo, BrasilCoordination of projects to develop organizational culture and climate, leadership, performance, succession planning and organizational transformation in all business units.
Partnership and alignment with BPs and the senior leadership in order to develop essential team skills (development paths).
Coordination and execution of corporate onboarding for new employees.
Development of content and auditing of mandatory corporate training.
Planning and execution of projects involving all areas of the company (investor relations, pharmacovigilance, procurement, IT, etc).
TTECBusiness, Learning and Development Manager
Jul. 2015 - Apr. 2017São Paulo Area, BrazilResponsible for leading and developing trainers, quality analysts and apprentices for Google's new business operations (through vendor partners).
Coaching sales managers, coordinator and sr. manager acting as a Business Partner. Main Achievements:
VIP Awards 2015 and 2016 - Goals: 105% in trainer observation, 120% on attrition, 100% for new hire performance after onboarding.
Responsible for launching local training area and its 900% growth.
Professional profile development in order to attend all lines of businesses. Launching of Inbound and Agency lead scrubber teams.
TTECDigital Marketing Trainer
Oct. 2013 - Jun. 2015São Paulo Area, BrazilResponsible for training all Google new business operations through vendor partner (TTEC). Main Achievements:
VIP Awards 2014 - Goals: 105% in trainer observation, 120% on attrition, 100% for new hire performance after onboarding.
Launching of 4 new operations between TTEC and Google: those operations grew more than 50% in number of employees and revenue, having specialists reaching 115% of the quarter goals in the first month of work.
Sales Reception Desk implementation - New Business team.
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