National Palace of Culture - Congress Centre SofiaEvent Coordinator
Jun. 2000 - Apr. 2005Sofia, Sofia City, BulgariaEvent Coordination: Oversee planning, logistics, and execution, working closely with internal teams and external vendors.
Client Management: Advise clients on event logistics, handle inquiries, and resolve issues.
Financial Oversight: Manage quotes, invoicing, payments, and track event budgets.
Post-Event Analysis: Collect feedback, assess performance, and implement improvements.
Team Supervision: Train and manage on-site staff and call center teams.
Operational Support: Monitor orders, handle complaints, and ensure smooth service delivery.