Equimag Máquinas AgrícolasExecutive Director
Nov. 2006 - Mar. 2020Palotina, Paraná, BrazilAs Executive Director of an agricultural machinery dealership, I performed the following key functions: Strategic Management: Developed and implemented the strategic plan, identified market opportunities, expanded territories, and negotiated strategic partnerships.
Financial and Budget Management: Managed financial indicators such as ROI and EBITDA, optimized processes, controlled costs, and ensured compliance through audits.
Commercial Management: Supervised sales teams, established pricing policies, identified new markets, and participated in key negotiations with major clients.
Operations Management: Coordinated sales, after-sales services, and logistics for parts and equipment, ensuring quality standards in customer service.
Leadership and People Management: Led multidisciplinary teams, promoted training programs, and monitored performance using KPIs while fostering an ethical and collaborative culture.
After-Sales and Customer Support: Oversaw technical support, maintenance contracts, and satisfaction index monitoring to ensure customer retention.
Governance and Compliance: Ensured operations adhered to legal standards, implemented governance policies, and promoted sustainability initiatives.
Manufacturer Relations: Maintained strategic partnerships with suppliers, negotiated sales targets, and represented the dealership at industry events.
Innovation and Digital Transformation: Implemented systems like ERP and CRM, and developed digital strategies to enhance the dealership’s online presence.
Sustainability and Social Responsibility: Introduced sustainable practices and focused on ESG initiatives to strengthen environmental and social impact.
This holistic approach ensured consistent results and business expansion in the agricultural machinery market.