The Travel Agent, IncDirector of Communications
Feb. 2014 - Mar. 2018- Oversaw total overhaul of website - Organized, wrote, formatted, managed, and implemented all content on website - Created and shared social media content - Acted as in-house IT support and liaison to cloud, phone, and network providers - Managed all computers, phones, and printers in the office including physical repairs and upgrades - Handled social media accounts - Oversaw upgrade to all computer systems and equipment - Redesigned logos and updated branding - Built sales tools for both leisure and corporate divisions - Wrote and designed advertisements - Designed all business cards and other collateral for both in-house and independent agents. - Designed logos for independent agents - Managed intra-office communications including staff web-meetings and trainings - Increased website traffic and social media engagement over 3000% - Built custom rules and branding into Concur sites for corporate clients - Handled implementation and training for new corporate clients - Managed monthly and ad hoc reporting needs for in-house management & corporate clients