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Work Background
Heritage Federal Credit UnionRepossession Specialist
Mar. 2023Newburgh, Indiana, United States• Recruited out of retirement to restructure repossession program.
• Collaborated between outside repossession companies and auctioneers to ensure appropriate disposition and identify the best outcomes for the credit union and its investors while simultaneously mitigating risk.
• Supported the development, integration, and deployment of new software that improved efficiency of daily tasks. • Analyzed requests for maintenance and sale bids, provide information to management to gain approval or denial. • Conducted market research and establish sale amounts to mitigate credit union loss.
• Discuss issues with dealerships and negotiate buyback for straw/ power booked loans
• File and monitor progress on insurance, gap and warranty claims.
• File and post funds for add on products such as service contracts and gap insurance.
• Validate vehicle values and invoice dealerships for added equipment.
• Review suspicious loans for fraudulent activity.
Evansville Teachers Federal Credit UnionSenior Repossession Specialist
Mar. 2018 - Oct. 2020Evansville, Indiana• Recovered over $675,000 from false loans including 20 full loan buybacks for Evansville Teacher’s Federal Credit Union. • Reduced deficiency rate by over 55% through the management of 1,000 repossession cases.
• Collaborated between outside repossession companies and auctioneers to ensure appropriate disposition and identify the best outcomes for the credit union and its investors while simultaneously mitigating risk.
• Supported the development, integration, and deployment of new software that improved efficiency of daily tasks. • Analyzed requests for maintenance and sale bids, provide information to management to gain approval or denial. • Conducted market research and establish sale amounts to mitigate credit union loss. • Created month-end reports, monthly repossession reports for investors, and tracking of repossessions and redemptions.
Evansville Teachers Federal Credit UnionRepossession Specialist
Aug. 2017 - Mar. 2018Evansville, Indiana• Negotiated amounts due for member requested redemptions. • Prepared notifications of repossession and deficiency balance letters. • Conducted market research to accurately value vehicles • Administrative activities including filing insurance claims, posting checks, preparing files for attorneys, and identifying billing issues.
Evansville Teachers Federal Credit UnionAsset Protection Specialist
Feb. 2017 - Aug. 2017Evansville, Indiana• Earned Top Collector recognition in the at Evansville Teacher’s Federal Credit Union in the first month of eligibility. • Recruited to work on loan collections • Identifying outstanding A/R balances, processing loan/ODP recovery payments, and • Working directly with members to encourage on-time payments.
Evansville Police DepartmentPolice Officer
Jan. 2016 - Jan. 2017Evansville, Indiana AreaProbationary Police Officer
• Served as a civil servant to maintain law and order through monitoring of local, statute, and federal laws/statutes. • Collaborated on investigations and worked with the district attorney’s office on prosecution efforts. • Conducted first aid when required as a first responder. • Succeeded in high pressure, high risk situations by diffusing violence and solving complaints. • Drafted comprehensive reports of incidents.
Vanderburgh County Sheriff's OfficeConfinement Officer
May. 2012 - Jan. 2016Evansville, Indiana Area• Conducted booking procedures through interviews of inmates and collected key background and medical information. • Took photographs, fingerprints and searched new inmates for weapons and contraband. • Documented all personal property and conduct release activities after verification of release. • Oversaw the wellbeing of an inmate population including nutrition, medical/psychological needs, exercise, and personal hygiene. • Ensured authority to confine and monitor inmate booking procedures.
TJ Maxx & HomeGoodsLoss Prevention Specialist
Nov. 2011 - May. 2012Evansville, Indiana Area• Receives and welcomes all visitors and contacts in the distribution center.
• Update daily corporate reports in excel with some use of Access.
• Respond to all emergencies within the warehouse.
• Monitor closed circuit televisions for theft.
• Merchandise container accountability.
• Perform daily audits
United States Marine CorpsGenerator Mechanic
Jul. 2005 - Jul. 2010Camp Pendleton, CA • Promoting & scheduling volunteer events
• Administrative support
• Maintaining pre-expended bins & office supplies
• Assist management in developing a formal agenda & manage all logistical items. • Coordinate & track all staff training requirements
• Conducting monthly training & evaluations to mold junior troops into leaders
• Coordinate & track maintenance for generators
• Security, medical, and humanitarian operations with the Female Engagement Team (FET) in Afghanistan.
• Security operations in Iraq.
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