City of Odessa, TexasPublic Safety Dispatcher
May. 2013 - Aug. 2014Lisenced telecommunicator. Certifications with TCOLE, OMNIXX, TLETS, NCIC, TCIC, EFD AND EPD. Answer and route incoming calls to various departments. Provide information and assistance to the public. Receives, records, prioritizes incoming calls for police, fire, and EMS, and inputs data via CAD system. Proficient with EMD, EFD, AND PFD protocols and effective communication with caller to help others, save life, and reduce disability. Provide support services and updates as needed. Enter reports into national and state database. communicate with law enforcement agencies throughout the nation and state as needed.