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Work Background
Consultant
Self-employedConsultant
Aug. 2024Consulting services are focused on strengthening nonprofit and small business capacity through grant writing, operational and process improvement, policy development, and program/project management. I help organizations streamline systems, secure funding, and implement sustainable solutions that drive impact.
Chief Operating Officer
Waystone HHSChief Operating Officer
Mar. 2022 - Aug. 2024Led strategic initiatives that expanded services, enhanced operational efficiency, and increased staff training opportunities. Managed a $41M budget, implemented an EHR system, overhauled employee orientation, and supported cross-functional teams through strong leadership and clear communication.
Deputy Director of Programs & Operations
Action for Boston Community Development, Inc.Deputy Director of Programs & Operations
Jan. 2020 - Feb. 2022Greater BostonProgrammatic and administrative oversight for the federally funded reproductive health program that supports the provision of sexual health services among a diverse network of delivery sites in the greater Boston area. Program implementation, technical assistance, development and management of comprehensive protocols and program database, data analysis and evaluation. Plan, implement, and evaluate business and financial functions for the department, including grants management, contracting and agency policies and procedures.
Business and Project Operations Manager
Action for Boston Community DevelopmentBusiness and Project Operations Manager
Mar. 2014 - Jan. 2020Greater Boston AreaDevelop, execute, and monitor departmental budgets, in excess of $3 million, while ensuring a high level of fiscal austerity. Program budget development, monitoring and forecasting. Oversee invoicing and account receivables and payable; maintain personnel records for the department. Responsible for contracting with over 20 sub-recipient agencies, and to ensure compliance with federal and state funding guidelines. Establish and execute quality assurance and improvement for efficient fiscal management.
Special Projects Coordinator
Action for Boston Community Development, Inc.Special Projects Coordinator
Mar. 2005 - Feb. 2014Manage program implementation for several initiatives within the family planning program and ensure goals and objectives are met. Supervise outreach and administrative staff, including mentoring, professional development, and training. Develop comprehensive protocols and accompanying documentation. Establish and execute quality assurance and improvement, training and program support and perform ongoing program evaluation. Create and maintain online application process for subcontracted agencies using Survey Monkey/ Fluid Review, an online data collection platform. Act as a liaison with the community-based, volunteer Information and Education Materials Review Committee to coordinate annual and quarterly meetings to ensure all educational and training materials are linguistically and culturally appropriate.
HIV Integration Coordinator
Action for Boston Community Development, Inc.HIV Integration Coordinator
Jan. 2005 - Dec. 2008Oversee the initial integration and implementation of rapid, point of care HIV testing in 6 family planning delivery sites, including development and management of the program database, data collection, and federal grant requirements. Build peer networks and collaborative relationships among the program staff at subcontracted community health center sites. Develop best practices and provide ongoing technical assistance and training.
Director of Prevention & Education
AIDS Project WorcesterDirector of Prevention & Education
Sep. 2003 - Jul. 2008Worcester, MAExpanded scope of prevention programs to include additional high risk and disproportionately affected populations. Increased program budget by 40%. Collaborate with CEO, as part of senior leadership team, in the development of agency policies and procedures, organizational strategic planning, budget development and fiscal procedures. Oversaw human resources and personnel, program evaluation, and fundraising. Developed new initiatives and identified funding opportunities, including grant writing. Conceptualized and led innovative program and reporting strategies that increased agency efficiency. Managed fiscal, contractual, programmatic and administrative responsibilities for prevention and education programs.
Ethnographer/ Research Assistant
Institute for Community Research, Inc.Ethnographer/ Research Assistant
Jan. 2003 - Feb. 2004Hartford, CTParticipated in the development of a coding schema. Prepared, imported and coded data in qualitative analysis software (Atlas.Ti) for purposes of evaluating the Summer Youth Research Institute
Ethnographer
Health & Addictions ResearchEthnographer
Jun. 2002 - Aug. 2002Boston,MAEvaluated a prevention study funded by the National Institute of Health Primary responsibilities included qualitative data collection, in depth interviewing, transcription and analysis in addition to aiding in dissemination of study findings
Graduate Assistant
University of Connecticut, Department of Community MedicineGraduate Assistant
Aug. 2001 - Aug. 2003Farmington, CTAssisted with application process; communicating with prospective students, preparing applications for review, and processing response letters Created design concepts for the promotion of continuing education modules and seminars Assisted students and faculty with troubleshooting audio- visual equipment and computer- based instructional and administrative tools
Case Manager/ Transportation Coordinator
AIDS Project WorcesterCase Manager/ Transportation Coordinator
Jun. 2000 - Aug. 2001Worcester, MA• Maintained a caseload of consumers, addressing needs, developing and ensuring a consumer’s treatment plan is followed, making appropriate referrals and completing paperwork • Integrated medical, psychosocial and environmental needs • Ensured accurate transportation billing, adherence to funding agency guidelines and reportrf to funding agencies • Network with other community agencies utilizing state and local funding
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