Millfields day servicesManaging Director
Aug. 2020 - Nov. 2024Lancashire, England, United KingdomMajor Duties:
Overall responsibility for the strategic direction and operational management of the specialist dementia care service and day centre.
Securing and managing contracts with the local authority to provide care services.
Building, leading, and managing a dedicated team of care professionals.
Ensuring the delivery of high-quality, person-centered care in line with regulatory standards.
Overseeing all aspects of business operations, including financial management and bookkeeping.
Ensuring compliance with all relevant safeguarding legislation and procedures.
Promoting a culture of service user-led care, ensuring the needs and preferences of individuals were central to service delivery.
Maintaining excellent relationships with service users, their families, and external stakeholders.
Leading and preparing for inspections by regulatory bodies such as Health Watch and the local authority. Key Successes: Successfully set up Millfields Day Services from inception during the challenging period of the COVID-19 pandemic.
Secured and maintained contracts with the local authority, ensuring the sustainability and reach of the service.
Built a strong and reliable team of dedicated care professionals committed to providing excellent care. Achieved "exceptional standard" ratings in inspections by Health Watch and the local authority, demonstrating the quality of care and management.
Effectively managed the financial aspects of the business, including bookkeeping.
