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Work Background
Lucky Digital MarketingSocial Media Manager / Content Creator / UGC / Influencer Manager
Aug. 2022Creating brand identity for a variety of businesses:
-Restaurants:
Old Fields Port Jefferson
Have & Meyer -Aviation: FlyBlack -Podcast/Media
JustCeee Podcast -Finding creators that are up and coming.
-Influencer management.
-I am Canva obsessed and can create amazing visuals for any brand or campaign.
-Analyze customer expectations according to past social media activity
-Develop social media campaigns
-Define key performance indicators and KRAs for social media campaigns
-Update social media content across all channels
-Engage with customers and followers
-Use tools such as Buffer, Hootsuite or any other social media marketing tools that you currently use or plan to use
-Monitor campaigns and analyze data obtained
-Track SEO and web traffic metrics
-Establish relationships with social media influencers to develop a strong network
-Develop content or assign tasks to content developers
-Keep an eye on social media trends
-Communicate effectively to all stakeholders, including senior management and content developers
-Focus on brand identity, packaging, social media presence, etc.
Global Atlantic Financial GroupSite Manager/Project Manager
Dec. 2021 - Jan. 2023New York, New York, United StatesReal Estate:
-Organized move from one location to a new location.
-Assisted with the opening of a new location.
-Set up catering, cleaning, and maintenance for new locations.
-Managed vendor relations.
-Source a furniture vendor, furniture movers, construction team, electrician, etc.
-Assisted with densifying multiple locations.
-Assisted with managing headcount per location.
-Analyzed ways on how we can improve each location. Site Manager:
-Overseeing general office operation.
-Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.
-Coordinating appointments and meetings and managing staff calendars and schedules.
-Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.
-Coordinating domestic and international travel, including flight, hotel, and car rental reservations.
-Purchasing office supplies and equipment and maintaining proper stock levels.
-Liaising with clients and reporting on progress to staff and the public.
-Supervising construction workers and hiring subcontractors.
-Buying materials for each phase of the project.
-Monitoring build costs and project progress.
-Conducting quality and safety inspections.
-Checking and preparing site reports, designs and drawings.
-Maintaining quality control checks.
-Motivating the workforce.
-Day to day problem solving and dealing with any issues that arise.
-Using specialist project management computer programs.
-Working on-site in all weathers, at clients’ businesses or in a site office.
FlyBLACK JetsHead of Marketing and Social Media
Feb. 2020 - Dec. 2021New York, New York-Provide high-touch, administrative/concierge support to Ultra-High-Net-Worth clientele in the private aviation field.
-Serve as primary point of contact for clientele, screening and resolving inquiries, requests, and/or complaints.
-Liaise between Chief Executive Officer, aircraft operators, lower management, and additional staff members.
-Manage calendars; schedule internal and offsite meetings, client appointments, and conference calls.
-Organize international and domestic travel arrangements for clients and executives; book charter and commercial flights, hotel accommodations, vacation rentals, and dining/entertainment reservations.
-Prepare detailed, comprehensive travel itineraries including all reservation information and travel documents.
-Maintain close communication with clientele, composing and distributing email and handwritten notes.
-Provide personalized support to clientele including gift purchasing; track client activity in Excel.
-Develop and maintain budget for Marketing team; oversee social media strategy and implementation.
-Attend marketing conferences, staying up to date on latest trends; assist with hiring process for incoming staff.
CHANELOperation and After Sales Specialist
Nov. 2018 - Jul. 2020Short Hills, NJ-Assist with any task needed to boost the clients experience.
-Provide Sales, After-Sales and Service support. -Handle the opening/closing of registers and cash deposits. -Assist with managing the budget for client services.
-Order parts from Paris to complete all US repairs.
-Educate staff on incoming product, current trends, and new company information.
-Process payments to vendors and assist in six yearly buys.
-Constantly gaining new product knowledge on up and coming merchandise. -Deliver exceptional customer service.
-Manage incoming product, track inventory, and schedule monthly inventory counts. -Train incoming staff and create a seamless transition.
10, elevenShowroom Assistant
Sep. 2017 - Dec. 2017Greater New York City Area-Prepare showroom for our appointments.
-Input new line sheets into database and keep update with incoming and outgoing merchandise.
-Package samples and send them out to retailers.
-Check in and merchandise samples.
-Analyze sales information.
Hollywood TansAssistant Manager
Mar. 2017 - Nov. 2018Union, NJ-Provided exceptional customer service, resolving issues, and responding to inquiries and requests.
-Submitted and verified payroll; maintained store inventory and kept boutique area organized.
-Interviewed, hired, and training incoming staff; created weekly contests to motivate staff members.
-Scheduled and held weekly meetings; provided administrative support to the Manager.
Club MonacoStylist
Sep. 2016 - Mar. 2017Short Hills, NJ- Provided customers with an exceptional in-store experience.
- Styled customers from head-to-toe.
- Top seller for 6 weeks in a row.
NordstromStylist/Customer Service
Dec. 2015 - Jun. 2016Short Hills, NJ- Greet customer efficiently and quickly.
- Assisted customers with finding the perfect wardrobe.
- Consecutively meeting my sales goal of $13,000+ every two weeks and exceeding the goal as well.
BrookstoneHead Cashier/Sales Associate
Apr. 2014 - Jun. 2015Short Hills, NJ- Received “Employee of the Month” award for outstanding customer service in June 2015.
- Helped customers find exactly what they needed and gave amazing customer service.
- Constantly meeting my sales goals of $5,000+ every week and exceeding it as well.
ALDO GroupSales Associate/Cashier
Aug. 2013 - Feb. 2014Short Hills, NJ- Awarded Top sale associate three months in a row and surpassed my weekly goals of $3,000+.
- Oversaw purchases and delivery for both domestic and international clienteles. - Assisted customers on the sales floor.
- Priced shipment and replenished it.
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