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Work Background
The Spectacle ShopOptician
Sep. 2024Yankton, South Dakota, United StatesStreamline Medicaid and Medicare claim submission by implementing efficient electronic processing systems, ensuring compliance and reducing turnaround times. Deliver personalized patient care through eyewear repairs, custom fittings, and coordination with doctors to support underserved communities. Lead onboarding and training initiatives for new team members, promoting adherence to operational standards and enhancing team performance. Maintain strong vendor partnerships and managed inventory to ensure consistent availability of current and in-demand eyewear products.
Infinite Smile DentalSmall Business Manager
Nov. 2021 - Jan. 2024Pleasanton, California, United StatesSupervised daily operations and managed patient communications to ensure seamless workflow and exceptional service within a busy dental practice. Oversaw financial processes including payment handling, business performance tracking, and initiatives to optimize cash flow and revenue growth. Led the successful relocation of the practice to a new facility, maintaining high patient retention and continuity of care throughout the transition. Managed social media platforms (Instagram and Facebook) and coordinated with vendors and sales representatives to support patient engagement, educational events, and product procurement.
BeBop SensorsEnterprise Partnership Manager
Jul. 2020 - Dec. 2021Berkeley, California, United StatesConducted needs assessments and executed B2B sales outreach strategies, generating qualified leads through targeted communication and market analysis. Delivered 50+ cold outreach emails weekly, contributing to a measurable increase in sales pipeline and client acquisition. Developed marketing collateral including infographics, videos, and website content updates to enhance brand visibility and digital presence. Co-managed LinkedIn and Twitter accounts, and partnered with PR teams to support press releases, brand campaigns, and promotional initiatives
kRASKickers.orgVolunteer
May. 2020Helping to develop pitch for new annual KRAS fundraiser
Collaborated with leadership to craft a compelling fundraising narrative aligned with the organization’s mission and goals.
Conducted research on successful nonprofit fundraising strategies to inform pitch development and donor engagement efforts.
Assisted in the creation of marketing materials, including presentation decks and outreach messaging, to support campaign launch and donor outreach
leapcureMarketing Analyst/ Sales Development Representative
Mar. 2019 - Mar. 2020San Francisco Bay AreaExecuted patient outreach strategies to support recruitment for clinical trials, ensuring alignment with study protocols and enrollment goals. Designed and deployed targeted email campaigns via SendGrid to nurture leads and drive engagement across the sales funnel. Prepared customized sales proposals and participated in Q&A sessions with medical professionals to support business development efforts. Represented the company at industry conferences and networking events, while managing a consistent and strategic presence across multiple social media platforms
Stratacuity: Proven Scientific PlacementAccount Manager
Jan. 2019 - Mar. 2019San Francisco Bay AreaProspected and secured new client accounts through targeted outreach and strategic relationship-building efforts. Conducted 100+ cold calls weekly and coordinated client meetings to identify business needs and present tailored staffing solutions. Partnered with recruiters to align client requirements with qualified candidates, ensuring successful talent placements. Cultivated long-term client relationships through proactive communication, account management, and ongoing support.
Apex Life SciencesAccount Manager
Oct. 2018 - Jan. 2019Prospected and secured new client accounts through targeted outreach and strategic relationship-building efforts. Conducted 100+ cold calls weekly and coordinated client meetings to identify business needs and present tailored staffing solutions. Partnered with recruiters to align client requirements with qualified candidates, ensuring successful talent placements. Cultivated long-term client relationships through proactive communication, account management, and ongoing support.
Planet OrangeCustomer Service Representative/Construction Coordinator
May. 2018 - Oct. 2018San Jose, California• Oversaw daily construction site operations, ensuring compliance with safety protocols, coordinating material deliveries, and upholding quality control standards. Acted as liaison among architects, engineers, inspectors, and project stakeholders to maintain clear communication and alignment throughout the project lifecycle. Maintained comprehensive project documentation, including daily logs, inspection reports, and closeout records to support regulatory compliance and project tracking. Conducted regular site visits to monitor subcontractor performance, verify progress against project timelines, and address any issues proactively
Napa Farms MarketBartender
Oct. 2017 - May. 2018San Francisco International AirportCrafted and served a wide range of alcoholic and non-alcoholic beverages in accordance with standardized recipes and company guidelines. Supported daily bar operations by setting up workstations, stocking supplies, and ensuring readiness for service shifts. Complied with state and local alcohol service regulations, promoting responsible consumption and verifying legal drinking age. Maintained cleanliness and sanitation standards by routinely cleaning and organizing bar areas, glassware, tools, and equipment.
Winters TavernSocial Media Manager/ Bartender
Apr. 2016 - Nov. 2017Pacifica, CA Managed and responded to customer inquiries across multiple social media platforms, ensuring timely and professional communication to enhance customer satisfaction. Collected, monitored, and analyzed performance data from various digital sources to evaluate campaign effectiveness and inform strategy adjustments. Developed, scheduled, and executed targeted social media campaigns aimed at increasing brand awareness and audience engagement. Collaborated with cross-functional teams to align social media initiatives with broader marketing objectives and brand messaging.
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