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Work Background
It's Child's PlayPublisher
Aug. 2023Austin, Texas, United StatesIt's Child's Play is an online publication featuring new children's stories every weekday. As publisher, I write stories and evaluate/edit guest writers' submissions. https://medium.com/its-child-s-play
Techie Old LadyCompany Owner
Jul. 2023Austin, Texas Metropolitan AreaI started Techie Old Lady after spending decades answering questions about using computer/mobile software and hardware. The focus is on helping others to use their technology with less frustration. I started my first computer company in 1990 as Disk Doctor; we were voted Best Emergency Computer Repair in Denver in Westworld magazine. Since closing Disk Doctor, I've done many things, but I've kept up with tech and serve as support for countless others who are struggling with their devices. I no longer do hardware repair, but I can help you set up your new computer or Chromebook, your phone, or other mobile devices, whether it's Android or iPhone, PC or Mac.
Search & ConvertManaging Partner
Feb. 2021 - Jul. 2023Austin, Texas, United StatesAs Managing Partner, I'm responsible for the day-to-day operations of the company, as well as HR, project management, account management, and client services. I also act as writer/editor when content is needed.
Search & ConvertGeneral Manager
Feb. 2021 - Nov. 2021Austin, Texas, United StatesHandling all aspects of client engagement, as well as day-to-day internal company business with a wonderful team of 7, with whom I have the pleasure of working. "Lead from inside" is my motto and I couldn't be more pleased to do so with this team and this company.
Search and ConvertOperations/Project Manager
Mar. 2019 - Jan. 2021Austin, Texas AreaManaging all projects for a wide range of SEO clients.
Resources 4 Virtual AssistantsFounder
Nov. 2018 - Jan. 2020Austin, TAs a virtual assistant coach, I've been listening to clients and non-clients complain that there's no one place to get everything a VA needs. With that in mind, I've founded Resources 4 Virtual Assistants, a one-stop-shop for sample contracts/proposals/dashboards, printables to give to potential and existing clients, and, starting January 1, 2019, a membership site with master classes, a chat board, and specially requested ways to help virtual assistants be more efficient, more productive, and better assets to their clients. "How to Use Virtual Assistants Successfully" is my latest book. It focuses on making the hirer/VA relationship a success, both from the viewpoint of the VA and from the hirer's standpoint. It's available on Amazon at https://www.amazon.com/dp/1792836325.
Orange Coworking LLCChief Operating Officer
Jan. 2016 - Dec. 2019Austin, Texas Area* As COO, responsible for day-to-date operations at Orange Coworking LLC, a soon-to-expand coworking site in South Austin, Texas.
* Author of eight books currently on Amazon, including four books on business process improvement
* Business process consultant
* Writer
Small Biz Coaching and ConsultingBusiness Strategy Consultant/Coach, Author, Public Speaker/Trainer
Jun. 2012 - Mar. 2019Austin, Texas* More than 20 years' experience working with businesses of all sizes
* Author of four business-related books, available on Amazon
* Focus on business strategy, operations and human resources
* Strategic planning and implementation for all phases of an organization
* Idea-specific strategic planning and implementation
* Business process audits and improvement
* Human Resources audits and retention planning
* Brainstorming
* Decision making
* Training
Self-EmployedWriter and Author
Jan. 2011Austin, TexasFreelance writer and author of 9 books currently available on Amazon.
Transcend ServicesDirector-Training & Development
Nov. 2009 - Jan. 2012Atlanta, Georgia
Transcend ServicesDirector, Operations
Nov. 2008 - Apr. 2010
Transcend ServicesRegional Operations Manager
Sep. 2005 - Nov. 2008
T-C TranscriptionDirector of Transcription Operations
Nov. 2001 - Apr. 2005
KHOW RadioExecutive Producer - Troubleshooter Tom Martino Radio Show
Nov. 1992 - Jun. 1999Executive producer of 3-hour consumer-advocacy radio show.
Disk DoctorOwner
Sep. 1990 - Nov. 1992
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