AMC TheatresDirector of Innovation
Jun. 2016 - Jul. 2020Leawood, KansasOversaw all innovation of food & beverage offerings for the company’s 650 domestic theatres, a $1.6B business serving >250M annual guests. Increased year-over-year food & beverage revenue by 17% - 2017-2019. Fostered internal and external partnerships to define, implement, communicate, and institutionalize stringent protocols aligned with food and guest safety. Partnered and collaborated with external vendors, operations, logistics, training and marketing teams to identify competitive gaps and translate industry trends into focused product development. Created new processes to monitor food quality, implementing twice-daily checks and automated date labels. Designed shelf life charts, storage hierarchy charts, numerous job aids and standard operating procedures to ensure the safety of the crew and 250M annual guests.