Longfellow Real Estate PartnersIT Manager (West Coast)
Feb. 2024 - Apr. 2025San Diego, California, United StatesLongfellow is a Property Management and Real Estate company, owning and managing over 12 million square feet spanning eight markets in two countries. As IT Manager, I collaborated with Engineering, Design & Construction, and Property Management teams for project requirements & vendor management. • Acted as the primary technical point of contact for network, wireless, AV, telecom, and security needs
• Managed Meraki gateways, switches, and access points for 26 networks in the Bay Area and San Diego regions
• Established an ISP uptime monitoring system, enabling proactive issue resolution & reduced downtime
• Integrated 40+ networks, associated hardware, and clients into an API-driven, centralized dashboard
• Led the upgrade from AirTame to ClickShare in tenant conference rooms for enhanced user experience
• Traveled monthly to Bay Area properties to oversee ongoing projects and perform routine maintenance
• Remedied network penetration test findings by securing firewalls, switches, printers, servers, and workstations
• Oversaw full-cycle ISP requests and installations, ensuring timely and cost-effective network deployments
• Supported card access, CCTV, elevator, telecom, AV, DAS, and fire life safety vendors with network provisioning
• Established a request process for vendor network access, incorporating specific VLAN tagging and firewall rules
• Reduced operational costs by $37k annually by identifying and eliminating unused internet & telecom circuits
• Strengthened network security using Cisco Umbrella DNS and comprehensive VLAN segmentation
• Contributed to internal steering committees to evaluate and improve ongoing and upcoming IT initiatives
• Created annual budgets to forecast network hardware licensing costs and handle warranty-based replacements
• Partnered with HVAC vendors to manage patching, security, and software updates on critical BMS servers
• Deployed secure, remotely accessible web portals for Engineering, Property Management, and tenants