Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Network Power<100 people
Roles
💰100%
Investor & VC
💸100%
Marketing
✔️100%
IT
Geos
🇺🇸100%
United States
Work Background
Infrastructure Security Lead
FoodsmartInfrastructure Security Lead
Apr. 2025United States
IT Manager (West Coast)
Longfellow Real Estate PartnersIT Manager (West Coast)
Feb. 2024 - Apr. 2025San Diego, California, United StatesLongfellow is a Property Management and Real Estate company, owning and managing over 12 million square feet spanning eight markets in two countries. As IT Manager, I collaborated with Engineering, Design & Construction, and Property Management teams for project requirements & vendor management. • Acted as the primary technical point of contact for network, wireless, AV, telecom, and security needs • Managed Meraki gateways, switches, and access points for 26 networks in the Bay Area and San Diego regions • Established an ISP uptime monitoring system, enabling proactive issue resolution & reduced downtime • Integrated 40+ networks, associated hardware, and clients into an API-driven, centralized dashboard • Led the upgrade from AirTame to ClickShare in tenant conference rooms for enhanced user experience • Traveled monthly to Bay Area properties to oversee ongoing projects and perform routine maintenance • Remedied network penetration test findings by securing firewalls, switches, printers, servers, and workstations • Oversaw full-cycle ISP requests and installations, ensuring timely and cost-effective network deployments • Supported card access, CCTV, elevator, telecom, AV, DAS, and fire life safety vendors with network provisioning • Established a request process for vendor network access, incorporating specific VLAN tagging and firewall rules • Reduced operational costs by $37k annually by identifying and eliminating unused internet & telecom circuits • Strengthened network security using Cisco Umbrella DNS and comprehensive VLAN segmentation • Contributed to internal steering committees to evaluate and improve ongoing and upcoming IT initiatives • Created annual budgets to forecast network hardware licensing costs and handle warranty-based replacements • Partnered with HVAC vendors to manage patching, security, and software updates on critical BMS servers • Deployed secure, remotely accessible web portals for Engineering, Property Management, and tenants
Head of Information Technology
Biotheryx, Inc.Head of Information Technology
Jun. 2022 - Aug. 2023San Diego, California, United StatesBiotheryx is focused on protein degraders, with an initial focus on validated targets in cancer and inflammatory disease. Immediately worked to identify needed improvements across the Organization in all areas that IT was supporting. Reported to the CFO to lead all new system integrations and additions to prepare the company for going public. Served as Administrator to NetSuite resolving more than 200 requests, saving over $50k in outsourcing costs. Below are some of my key achievements: • Initial Internal IT hire responsible for complete build-out of IT Infrastructure, Processes, and Procedures • Instituted ITIL operations practices, reducing system outages and improving operational discipline • Reduced external MSP spending by over 65% within three months, significantly cutting costs • Upgraded network systems to enterprise-level hardware, improving network speed and reducing downtime • Successfully migrated accounts to IPAM solution, improving security & reducing unauthorized access by 100% • Integrated over 40 SSO/SAML applications, improving user experience and reducing login issues by 95% • Implemented enhanced Cyber Security controls to test and train all employees on a regular basis • Improved performance of on-site Linux HPC by 400%, including secure remote access, monitoring, and alerts • Managed hardware and software needs, developed budget, and negotiated with vendors for procurement • Acted as Administrator for Business Applications (Netsuite, Coupa, Box, Google, Microsoft, Zoom) • Boosted user satisfaction by implementing cloud printer management, which cut printer issues by 95% • Ensured compliance with company and user requirements regarding all IT systems information • Managed third-party MSP via escalation and ticketing desk; 60% reduction in response times and costs • Instituted help desks for IT, HR, Finance, and Operations, reducing duplicate and repeating tickets by 75%
Head of Information Technology Operations
Cue Health Inc.Head of Information Technology Operations
Mar. 2019 - Mar. 2022Greater San Diego AreaIn this role, I successfully migrated cloud infrastructure from AWS to GCP to increase performance, reliability and scalability of IT services and decreased infrastructure footprint and capital expenditure. I also instituted ITIL operations practices bringing a level of discipline to the systems operations and reducing system outages. I determined hardware and software needs, developed appropriate budget, and negotiated with vendors for procurement. I complied with the company's and user's requirements regarding all IT systems information. Below are some of my key achievements: • Onboarded 2200+ new employees in under 24 months, including hardware procurement for local and remote hires. • Architected an infrastructure upgrade to scale the daily production of units from a four to six-digit output per day in less than 12 months • Implemented minimum viable security controls for local and cloud systems across multiple platforms, in alignment with ISO27001. • Upgraded network systems to enterprise level hardware consisting of PaloAlto Gateway HA Pairs, CISCO switches, and Meraki APs. Continued support for legacy hardware from Ubiquiti. • Spearheaded a multi-site cloud-redundant secure backup solution for all computer hardware and network attached storage device supporting more than 2400 devices locally in the US and other countries.
IT Manager
Isodiol International, IncIT Manager
Jun. 2018 - Dec. 2018Escondido, CaliforniaHere, I maintained and administered computer networks and related environments, including hardware, systems software, applications software, and all configurations. I met with department heads, managers, supervisors, vendors, and others, to solicit cooperation and find solutions that would help streamline operations. I also provided staff and users with assistance solving computer related problems, such as malfunctions and program problems. I developed and implemented IT policy and best practice guides for the organization. Below are some of my key achievements: • Deployed a directory service for user and asset management and related documentation • Incorporated automated product imports from ERP including images, pricing, and descriptions • Oversaw and determined timeframes for major IT projects including system updates, upgrades, migrations and outages.
Web Manager
PlangeaWeb Manager
Dec. 2013 - Jun. 2018Vista, CAIn this role, I monitored all IT systems, budgets and project plans, making recommendations for new or upgraded technologies and communicating with a variety of levels of staff. I ensured maintenance of the overall infrastructure of the Company's servers, firewalls, network applications, and connectivity between all sites. I also managed all devices, security systems and the flow of information in a secure manner without impacting IT operations. I implemented program governance which included testing metrics, reporting dashboards, testing standards, governance, and overall structure. Below are some of my key achievements: • Built a multi-store ecommerce website separated by brands, allowing a shared cart and one checkout under 6 months. • Implemented automated product import via CSV upload, saving over 1600-man hours a year on manual import. • Created a return buyer incentive program to increase repeat sales and website visits, adding 20% revenue in the first year, and 45% revenue in the following year.
IT Manager
LAMVINIT Manager
Nov. 2011 - Sep. 2013Greater San Diego AreaAs an IT Manager, I collaborated with business and IT partners to support requirements identification, development, testing, and implementation of projects. I ensured all work requested was reviewed, sized, scheduled, tested, and implemented through the appropriate governance oversight process. I also provided on-going direction, coaching, training and development opportunities to staff members, enabling ability to build new skills and increase engagement. Below are some of my key achievements: • Built two separate ecommerce websites to showcase product and provide a request-for-quote platform. • Instituted a directory service for all users and computers to manage updates and password expirations.
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Steven on Intch
IT
453430 people
18
Technologist, Project/Program Manager
24
Data Scientist Intern @ Newell Brands
16
Program Manager @ DISH Network
ITTech Support
92380 people
18
Technologist, Project/Program Manager
42
Senior Mining Engineer @ Riot blockchain
16
CEO/Data Engineer and Consultant @ Propeltech Services LLC