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Work Background
The National Gas Company of Trinidad and Tobago LimitedProject Analyst, SAP Business Transformation Program
Nov. 2022Trinidad and TobagoResponsible for supporting the Program Manager in the area of Organizational Change Management, building strong collaborative relationships with project managers and functional leads. Documenting key changes, providing focus on the specific change actions to bring about business transformation and adoption of SAP S4 Hana.
• Utilized leadership and project management expertise to plan, organize and collaborate with the OCM team to develop assessment and analysis templates, schedules, identify risks and contingency plans/improvements, develop communications and present findings to key business stakeholders. Achieving 90% business readiness before Phase 1 Program Go Live.
• Collaborate with functional leads, business stakeholders, SAP consultants, technical team and project managers to plan and deliver training methodology, training content and training schedule across 10 workstreams. Achieving 89% transactions prioritization for user training before Phase 1, Go Live date.
• Develop and validated monthly organizational change management (OCM) reports in collaboration with OCM team members before publishing to Program Manager and other stakeholders. • Develop, maintain and publish Power BI user training reports for 10 workstreams across 4 companies
• Identified risks, issues, potential project schedule delays to Program Manager which resulted in lowering organizational change management risk impact to the program and business by 85%
• Implemented and facilitated focused monthly lesson learned discussions to identify improvements and make documented recommendations to Program Manager. Played a key role in facilitating program team workshop to review and document lessons learned and follow up improvement actions for implementation for Phase 11 of the SAP BTP Program.
Royal Dutch Shell PLCIT Advisor - Business Interface Management
Jan. 2018 - Jul. 2021Trinidad and TobagoResponsible for the delivery of business value via the deployment of innovative, market standard IT solutions. Building strong relationships, actioning knowledge and understanding of the business’ strategy, priorities and challenges.
• Leverages strong leadership by collaborating across the business to enable technology investments. Achieved reduction of OPEX (US$96M), created visibility of historical data for continuous improvement of operations. • Collaborate with project managers and business stakeholders to deliver AMS Production Systems and Digitalization opportunities to achieve a value realization of $55M for the business across 3 years.
• Creates detailed demands in collaboration with business stakeholders to establish projects for OP technology investment opportunities for IT/IM and Digitalization Pod.
• Lead and deliver, reduced asset mobile services costs by 60% in partnership with continuous improvement lead and successfully developed a PowerBI dashboard to visualize and track mobile costs across STTL.
Royal Dutch Shell PLCIM IT Analyst - Upstream & Integrated Gas
Nov. 2016 - Jan. 2018Trinidad and Tobago
BG GroupLead IT Advisor - Global IT Solution & Service Development
Jun. 2010 - Oct. 2016Trinidad and TobagoLed the integrated delivery of business facing IT infrastructure, application and telecommunications projects to achieve business value and enhance the business through project management.
• Successfully deployed the Value Assurance Framework, onboarded four contractors and achieved 95% project compliance under the BG Group Global IT standards year on year for six years.
• Planned and led the tendering process for key business projects. Developed business cases to present to tender board and reviewed proposals. Established strong relationships with Telecommunications Authority of Trinidad and Tobago (TATT) for 6+ years, remediated payment structure and improved business value. • Achieved business realization value US$250M through leadership of cross-functional teams, vendor performance management, risk identification and mitigation sessions. Delivered innovative new IT infrastructure and application technology projects, inclusive of greenfield and brownfield projects safely.
• Organized, collaborated and established vendor performance management with service providers - Massy Technologies, TSTT, Flow, Schlumberger, AT&T and TCS to meet project efficiency and business benefits.
• Delivered operational value of US$200M, >90% uptime of Hibiscus Gas Compressor through the delivery of secure Insight Connect (Compression Monitoring and Analysis) application. • Planned, designed and delivered Electronic Management of Change Process and successfully deployed eMOC Stature application across BGTT office and facilities, training 90+ staff, contractors and establishing service and support model with IBM.
BG GroupSubsurface Team Leader (Acting)
Mar. 2009 - Dec. 2010Trinidad and TobagoResponsible for the management of three team members in the delivery of operations, technical support, data management and project delivery of Sub-surface hardware infrastructure and software applications. • Delivered the successful upgrade of Geoframe application and infrastructure, managing a team of 5 employees located in T&T, UK and Australia with no impact to business operations. • Established budget in collaboration with Finance; managed and achieved an OPEX cost savings of 20%. • Successfully planned and delivered the cleanup of reservoir duplicate project data to maintain data storage capacity for optimal performance of Petrotech applications across the network.
• Managed the cleanup of archived data in partnership with Chapmans Storage, reduced storage of tapes by 75% and delivered cost savings of 60%.
BG GroupIT Project Lead
Aug. 2004 - May. 2010Trinidad and TobagoLead the integrated delivery of IT projects, partnering with the business to align with organisational strategic objectives and project management value assurance framework. With an emphasis on leading change across organizational levels to deploy approved market standard technologies.
• Implemented and led Project Management Office for Trinidad asset and stakeholders. Reduced risk events and change impact by 80% through co-creation of changes, risk, issues, mitigation and dependencies.
• Created stakeholder questionnaire to capture functional and non-functional requirements, increasing accuracy of requirements gathering by 75% and improving project scope definition, cost and time estimates.
• Delivered business value realization $185M over 6 years through implementation of IT and business infrastructure and applications projects within budget and schedule.
Caribbean Union CollegeAssistant IT Director
Sep. 1998 - Jan. 2001Trinidad and Tobago Managed a team of 7 employees and successfully delivered >97% availability of server and network infrastructure, as well as provided service and support for 100+ clients and 30 applications.
Led the IT Team of 7 employees on Year 2000 Compliance Project to upgrade and update 100+ desktop computers.
Planned, designed and implemented new technologies including IBM servers to manage data storage. Planned and managed in partnership with IT Director, the allocation of the institutions IT resources and budget. Presented quarterly progress and results of department operations, projects and expenditure to executive board.
Led a major campus wide Internet Access upgrade, including structured cabling replacement, using fiber cables across campus and installation of new switches with fiber modules for interconnectivity and increase network performance, thereby improving Internet access speed.
Information Institute LimitedIT Systems Specialists
Oct. 1997 - Aug. 1998Trinidad and TobagoIT Contractor Resource at International Communications Network (ICN) TTT , NBS (Television and Radio Station Organization) Network Administration for Windows NT 4.0 server and client workstations
Managed day to day client service and system support
Teleprompter Unix System Support
Internet site development, support and maintenance
Network process and procedure support documentation
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