Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Vice President of Client Relations
PROFIDVice President of Client Relations
Mar. 2025United StatesSecured high-profile meetings and product showcases with major industry players including Monster, Glassdoor, and ZipRecruiter, strengthening brand recognition and opening new revenue channels. Formed a strategic partnership with Offerday, integrating ProfID as an added-value solution for its customer base. Designed and implemented high-performance sales processes, including HubSpot CRM automation, development of structured sales scripts, and coaching for the team reducing the sales cycle by 40% and improving client communication quality. Defined and refined the Ideal Customer Profile (ICP), optimizing target segments across fintech, insurance, government, and gig economy sectors, which increased win rates and accelerated deal closures by 25%. Built and managed a multi-channel outreach strategy (LinkedIn, email, direct calls) that generated 100+ qualified leads monthly. Collaborated with the product team to enhance solution features based on client requirements and engaged external industry consultants for product feedback, resulting in improved market fit and customer satisfaction.
Head of Sales and Client Relations
PPVFXHead of Sales and Client Relations
Aug. 2024 - Mar. 2025United StatesBuilt and scaled the sales and account management department from the ground up, developing structured pipelines, sales frameworks, and automated workflows to enhance efficiency. Led strategic client acquisition and market expansion, securing high-profile partnerships with global brands, agencies, event management companies, and production houses across the East Asian, European, and MENA markets. Designed and executed data-backed sales forecasting models, enabling accurate revenue projections, performance tracking, and proactive risk management. Implemented CRM optimization and sales analytics dashboards, leveraging data to identify market trends, optimize pricing strategies, and improve lead conversion rates. Developed and streamlined multi-channel outreach strategies (Telegram, WhatsApp, LinkedIn, and email automation), resulting in enhanced client engagement and a higher conversion pipeline. Spearheaded contract negotiations and pricing strategy development, ensuring high-value deals, optimized revenue margins, and client retention. Fostered cross-functional collaboration between sales, marketing, and creative teams, ensuring seamless project execution and high-impact client experiences. Managed and expanded a diverse client portfolio, increasing lifetime customer value (LCV) and driving long-term business sustainability. Led competitive market analysis and performance benchmarking, identifying emerging opportunities and optimizing go-to-market strategies.
Account Relationship Manager
ProxidizeAccount Relationship Manager
Feb. 2023 - Sep. 2024
Logistics and Marketing Consultant (New Business Development)
Different Importers and Distributors in the F&B sector of the TRNCLogistics and Marketing Consultant (New Business Development)
Dec. 2021 - Dec. 2022CyprusProvide Consultation for various F&B distributors and importers on potential brands to import in accordance to consumer preference. Advise on best marketing practices to implement in order to attract and retain a larger customer base. Advise on location of potential events, themes and campaigns tailored specifically to each brand. Advising on customs documentation requirements and legal paperwork as well as required fees to be paid at customs upon import and export. Provide market research/analysis on the overall situation in the market (consumer behavior, competitor strategies and prices, market trends and demographics). Advise on best route and transportation method to bring in imported products into the country.
Logistics and Marketing Coordinator
Shiffar Investments & CommerceLogistics and Marketing Coordinator
Feb. 2019 - Oct. 2021Amman, JordanLogistics: Plan and forecast brand re-order sheets for upcoming periods. Liaise with the financial department on vendor and supplier payments. Manage insurance of orders to ensure proper handling, shipping and arrival of products. Following up and tracking status of shipments. Follow up on proper distribution channels and quantities. Updating ERP system for the purpose of generating closed loop reporting. Own and execute the process of costing for all imported products. Create, manage and audit internal and external monthly inventory and sales reports for management and suppliers. Create, manage and audit yearly sales and stock reports, including analytical data such as year-to-date and year over year cases. Ensure quality assurance for all vendor account statements prior to orders being made. Manage internal ERP system transactions, including but not limited to purchase orders, receipts, costs and vendor management processes. Communicating with freight forwarder on the best route of shipment delivery and all relevant areas. Allocating potential suppliers. Marketing Develop, monitor and deliver marketing budget. Plan and execute marketing activities, promotions and events. Develop short and long-term plans as well as strategies for different brands. Research and analyze the market (price lists, products, reports, competitors and their activities, consumer behavior, existing and potential offers, market agreements and market trends). Advise on prices of new products in accordance to market research. Generate forecasts upon request in accordance to marketing studies, brand plans, sales team feedback, performance and potential. Analyze all e-commerce based activities and create promotions and advertisements on e-commerce channels. Grow social media presence as well as updating the company's website. Generate SEO and SEM for all products and brands and analyze monthly reports to enhance the content in collaboration with designers.

Requests

Touchpoint image
0
Personal Pitch
Sales & Client Relations Consulting
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Jenny on Intch
Customer Service
1787199 people
15
Marketing and Project Head @ MSG Jordan
15
Quality Assurance & GXP Senior Manager
17
Senior Program Officer
Customer ServiceLive Chat
422281 people
17
Relationship manager @ secret
15
CEO @ Afari Travels and Tours Ltd.
15
Administrative Business Partner @ Google