Evelina Orlovskaja

Assistant Analyst (Customer Service Representative) @Telerion

Call CenterCustomer Support RepresentativeSupport SpecialistAppointment SetterTechnical Support Agent🐦 DesignCustomer ServiceGraphic DesignerHelp Desk SupportChat SupportLive ChatCustomer Care SpecialistAssistantPersonal Assistant

I consistently ensure customer satisfaction by delivering complete and accurate information through both call and chat interactions. My role requires attention to detail, empathy, and the ability to multitask effectively in a fast-paced environment. - Managing high-volume customer interactions with clarity and professionalism - Accurate data entry and record keeping using internal CRM systems - Scheduling appointments and coordinating with internal departments - Handling multiple tasks simultaneously - Fast learner