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Work Background
Fair Deal Home BuyersChief Operating Officer
Sep. 2022Mequon, Wisconsin, United StatesSpearheads organizational change initiatives, enhancing both operations and organizational structure through strategic process development; planning; technology integration; and budget management. Manages a $2M budget and forecasts annual and quarterly financial performance. Also responsible to prepare and share detailed financial reports to provide insights into budget performance and opportunities for improvement.
Boldly + CoCo-Creator & Chief Consultant
May. 2018Nationwide Developed and licensed proprietary productivity and strategic planning tools and methodologies for small and mid-sized organizations, fostering a culture of efficiency, communication, and well-being. Consulted, coached, and led multi-day workshops for individuals, teams, and companies to operate at peak levels through strategic planning initiatives and productivity methods, mindset mastery, and tools. Notable clients and public speaking engagements include: Abbott Laboratories; City of Madison; WI Society of Human Resources (SHRM) State Conference; Greater Madison Area SHRM; Integrity Holdings Group; 7 Figure Flipping; International School Counselors Association.
Advocate Aurora HealthExecutive Director, IT Business Consultancy (Hospitals in South Market)
May. 2016 - May. 2018Milwaukee, WIServed as IT’s strategic liaison for 6 hospital presidents and facilities teams, as well as organizational Revenue Cycle, Finance, and Accounting, driving technology enabled solutions and business transformations. Built highly effective partnerships through delivery of promises, including: problem solving, plan development, clear agreements, conflict and risk mitigation, and change management.
Advocate Aurora HealthIT Business Systems Consultant & Director, Revenue Cycle
Oct. 2014 - May. 2016Greater Milwaukee AreaConsulted and partnered directly with the Business Office leadership to plan, prioritize, scope, and deliver IT improvements with high-quality results in a rapid manner. Ensured seamless adaptation and minimal disruption. Developed, coached, and mentored implementers and programmers, to operate as a true owner of their work who is engaged, growing, exercising their strengths, and is valuable to those they partner with
Pivot Point Consulting, LLCSr. Director, Operations and Marketing
Sep. 2012 - Sep. 2014Chicago, ILOversaw strategic functions, planning, and implementation across Recruitment, Human Resources, and Consulting Services, achieving 300% team growth and reducing attrition to under 4%. Led numerous marketing efforts, enhancing brand visibility and securing prestigious industry award, such as: Consulting Magazine’s Seven Small Jewels Award; Chicago’s 101 Best & Brightest; Puget Sound’s #1 Fastest Growing Company.
Beacon Partners, Inc.Program Director - Associate Consultancy, Epic Practice
May. 2012 - Sep. 2012Greater Boston AreaGrew the Epic Practice by 500% while reducing voluntary attrition from 22% to 11%. Developed and implemented hiring, training, and implementation programs, methodologies, tools, and processes that yielded a $2MM ROI from a $200K investment. Partnered with Sales to increase Epic Practice sales contracts with healthcare IT organizations nationwide to become the most utilized and revenue-generating practice at $36MM annually. Worked with Marketing to develop external and internal content to advance the company’s communication and exposure.
Beacon Partners, Inc.Professional Services Manager & Consultant (Epic Practice)
Feb. 2008 - Sep. 2012Implemented Epic applications and led regression testing for Finance, Revenue Cycle, Decision Support, and Community Connect initiatives for large-scale IT implementations, including but not limited to: University of Washington Medical Center, Seattle Cancer Care Alliance, Harborview Medical Center, and Driscoll Children’s Hospital. Led recruitment, hiring, onboarding and orientation, consultant placement, and continuous education/coaching initiatives for the Epic Practice all while supporting Marketing & Sales to ensure strong utilization of consultants.
EpicImplemenation Services - Account Coordinator
Jul. 2005 - Jul. 2006Coordinated large-scale implementation of the Resolute Hospital Billing application for Children’s Memorial Hospital (Current: Lurie Children’s Hospital) in Chicago, IL, developing improved operational practices and translating into technological design. Developed initial Model (Foundation) System for Prelude, ADT, and Resolute Hospital Billing applications.
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