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Work Background
Office Choice LtdMember Support Manager
Nov. 2022South Melbourne, Victoria, Australia
kpiconsultantsBusiness Consultant
Sep. 2020Cranbourne, VIC, Australia
TyrepowerRetail Development Coordinator
Mar. 2018 - Sep. 2020Melbourne, Australia
Forty WinksEXO Deploment Manager
Jul. 2017 - Dec. 2017Melbourne, AustraliaEXO Deployment Manager Forty Winks Managing National roll out of Myob EXO POS and Back Office system to National Franchise Group Contract role Key Responsibilities: o Managing roll out process from scope to Go Live for each store o Providing support, coaching and training to network o Training Owners in Back Office financial system o Acting as a national helpdesk for all stores o Developing training manuals and quick guides o Working with all areas at National Support Centre to ensure smooth roll out process o Working with EXO Business Partner on roll out and issues o Training in store staff in POS system o Provide on-site support during Go Live process o Develop process for help desk structure o Manage and run Stocktake in stores at Go Live phase o Review each store business operations and develop and coach in EXO process
Forty WinksRegional Manager Vic Regional/Tas/Southern NSW
Aug. 2015 - Jul. 2017Melbourne, AustraliaAdvise and coach Business owners in all aspects of retail operations including sales, customer service, stock management, financial and administration functions, presentation and merchandising, Assisting business owners in recruitment and staff selection and HR Training and coaching business owners and working on development of store managers and sales teams Achieving sales targets and goals for group and stores through focusing on customer service, sales training, product knowledge Analysing P&L and Balance Sheets Advising on leasing and actively looking for new site opportunities Advising internal teams of opportunities and issues Researching market data and interpreting information relevant to stores Checking and watching competition for trends and price strategies Cost control including staff costs and advising on rosters and business structure Working with Support Office team to grow and develop business opportunities for stores using local area marketing, product placement and merchandise presentation
Clark RubberBusiness Development Manager
Feb. 2009 - Jul. 2014QLD and VictoriaAdvise and coach Business owners in all aspects of retail operations including sales. customer service, stock management, financial and administration functions, presentation and merchandising, recruitment and staffing and human resources and leasing. IT system roll outs and training and coaching teams Achieving sales targets and goals for group and stores through focusing on customer service, sales training, product knowledge Analysing P&L and Balance Sheets Advising on leasing Training and coaching and mentoring owners and store managers Advising internal teams of opportunities and issues Researching market data and interpreting information relevant to stores Checking and watching competition for trends and price strategies Cost control including staff costs and advising on rosters Managing day to day costs and advising on deals in market
Howards Storage WorldField Support Manager
May. 2005 - Nov. 2008BrisbaneAdvise and coach Business owners in all aspects of retail operations including sales. customer service, stock management, financial and administration functions, presentation and merchandising, recruitment and staffing and human resources and leasing. IT system roll outs and training and coaching teams Opened new stores Advised on rostering and coaching plans for new staff Developing service and installation business within store Analysing P&L and Balance Sheets Advising on leasing Training and coaching and mentoring owners and store managers Advising internal teams of opportunities and issues Researching market data and interpreting information relevant to stores Checking and watching competition for trends and price strategies Cost control including staff costs and advising on rosters Managing day to day costs and advising on deals in market
ALH LimitedArea Manager/Project Manager
Jan. 2004 - Apr. 2005BrisbaneArea Manager for retail liquor outlets under "THE FRIDGE" brand Responsible for on site, liquor barn and suburban outlets attached to Venue. Recruitment and training of all staff across outlets Rostering and HR management Stock ordering Stocktake control on monthly basis Customer service delivery and training Managing wholesale wine and beer delivery business Member of Regional team converting outlets to BWS following corporate takeover
Barbeques Galore Pty LtdStore Manager/Assistant Regional Manager Queensland
Mar. 1998 - Dec. 2003Brisbane, AustraliaStore Manager Aspley Brisbane Responsible for overall performance of store Assistant Regional Manager Region trainer Member of National Training team for sales and service delivery Recruitment and HR management Merchandising and presentation management Managed delivery and assembly operation Ordering and stock control Financial management and budgeting Store of the Year winner twice Multi award winning team
Big WAdministration Manager/Special Projects Manager
Oct. 1995 - Feb. 1998Brisbane, AustraliaSpecial Projects Manager assisting Senior State Management Executive Opened 8 stores across QLD/NT region assisting senior store team Managed special projects in region including store relays and designated company projects Administration Manager (12 months at Stafford store) Relief Area Administration Manager (filling in for long service/holiday leave) Responsible for store operations/rostering/front end and back office functions State trainer for store management induction program Nightfill Manager for 3 stores (12 month project)
MYERSales Manager
Sep. 1992 - May. 1995Gold CoastSales Manager in Furniture/white-goods and decorator business Recruitment and training of team Merchandising and stock placement Ordering and stock control Member of State Training team
Regional Radio NetworkProgram Director and Radio Announcer
Feb. 1981 - Nov. 1991Queensland, AustraliaProgram Director for 1071AM Kingaroy Music Director 4ZR Roma Announcer and sports broadcaster 4ZR and 1071AM Sports Director 4ZR and 1071AM Announcer 4ZR/4WK/4GR and 1071AM Copy writer and producer Master of Ceremonies at various events and functions Rugby League caller 4ZR Roma
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