AfreshSenior Manager, HR Business Partner and Head of Compensation
Oct. 2021 - May. 2024San Francisco Bay AreaPartnered with executives to drive strategic HR initiatives, focusing on scaling people operations, total rewards, automating HR processes, enhancing operational effectiveness and compliance. Owned and led the company’s compensation and performance management strategies. Primary HRBP for Product, Design, Go-To-Market (Sales, Marketing, Customer Success & Customer Support), & G&A. -Led the end-to-end design and implementation of scalable People programs (including performance, compensation, and global total rewards) that directly supported rapid growth and significantly improved key metrics. Achieved 34% reduction in time-to-hire, 22% increase in retention, 40% faster review cycles, and a 14-point boost in eNPS. Enabled headcount growth from 125 to 300 Led strategy to expand hiring to Canada reducing headcount spend by up to 40%.
-Developed employee and manager facing tools and education around equity, performance, compensation and benefits, including health, wellness, and retirement offerings. -Managed and evolved compensation (job families, leveling, pay bands, incentives, executive compensation) and performance programs. Conducted competitive analysis and financial modeling for review cycles, incentive plans and pay equity programs. -Independently identify ambiguous or undefined problems, develop hypotheses, and create innovative solutions with minimal direction.
-Designed and implemented a mediation program, effectively resolving interpersonal conflicts and fostering a culture of open communication and mutual respect.
-Served as the product manager for the People programs and systems. Implemented and scaled HR tech platforms including Rippling, Lattice, Pave, and Carta to streamline workflows, enhance operational effectiveness and ensure data integrity. -Designed and launched a peer-led manager training program based on newly established competencies, increasing managerial effectiveness by 23%.
-Spearheaded a global mobility program with a 100% success rate.