DHL GLOBAL FORWARDING SPAINOperations Steering Manager
Mar. 2022 - May. 2023Coslada, Community of Madrid, SpainDevelop, implement and sustain effective practices that creates value, optimize processes, increase productivity while improving cost structure. Ensure KPI’s and targets are reached in quality, cost and timing in projects. Monitor operations and implement initiatives aligned with the company main priorities and product strategies. Manage internal and external stakeholders and look for solutions within country/region to accomplish deliverables and achieve customer satisfaction.
Review volumes, performance and new challenges with branch directors to create and implement new strategic initiatives according to business priorities.