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Work Background
TechoutsTechnical Program Manager
Jul. 2023 - Jan. 2025Mumbai, Maharashtra, IndiaI am working for the customer - Tata Digital. My Key Responsibilities are 1) to understand the Business Requirements for different Products / Projects from the Product Owner, 2) To Conducting Walkthrough of the flow of the screens (Figma) created by the Design team. 3) To align the Frontend (Flutter) and Backend development (Kotlin and Java) resources by briefing them on the functionality that needs to be developed. 4) To plan daily scrum meeting to track progress as per JIRA stories and tasks. 5) To arrange quick resolution for any JIRA defects created. I was responsible for the smooth functioning of multiple product lines in the Insurance Domain in the Tata Neu App.
Nevpro Business Solutions Pvt. Ltd.Engineering Manager
Jun. 2009 - May. 2023Mumbai- Career Growth & Leadership: Started as a Senior Developer, quickly promoted through roles of increasing responsibility to ultimately lead multi-disciplinary engineering teams across Python Odoo ERP and PHP Vtiger & Bitrix24 CRM based projects. -Project & Team Management: Directed full lifecycle ERP/CRM implementations from requirements gathering to successful deployment. Oversaw 12 concurrent projects across various industries, ensuring timely delivery and client satisfaction. - Digital Transformation Lead: Partnered with clients’ departmental heads and internal teams to digitize manual operations and modernize legacy systems. Delivered digital transformation roadmaps that boosted efficiency by 30% and significantly reduced human errors. - Cloud Architecture & Infrastructure: Designed cloud-first architectures for clients where on-prem solutions weren’t viable, ensuring seamless deployments and scalable infrastructure for ERP and CRM systems. - Strategic Client Collaboration: Worked closely with C-level stakeholders of client organizations to craft long-term technology strategies, assess needs, and propose tailored enterprise software solutions. - Vendor & Partner Management: Built and maintained strong relationships with ERP/CRM solution providers. Negotiated favorable contracts and maintained transparent progress communication, earning recognition as a top regional partner. - Team Growth & Mentorship: Scaled the tech team from a solo developer to 80 members team. Key Achievements: - Executed 80 Odoo ERP and 60 CRM projects across verticals. - Integrated telephony server APIs with ERP systems, enhancing client communications. - Resolved 50+ critical system issues, consistently maintaining high client satisfaction.
AmdocsSr. Software Developer
Jan. 2006 - Jan. 2009
Mahindra Satyam Computer Service LimitedSoftware Engineer
Jan. 2003 - Jan. 2006
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