CapitecRelease Manager
Jul. 2023City of Johannesburg, Gauteng, South AfricaSupporting the Capitec Business Bank Digital Channels. Providing support services for Remote Onboarding, Online Business and Mobile App. Working on platforms JIRA, Confluence, Instana, Camunda, Postman, AWS, OpenSearch, and Rancher Business Analyst in charge of documenting all support processes, investigations per incident, root cause analysis, and release management processes. Release Manager in charge of Change and Release Management, Release documentation, Version Management, and Governance between environments, Post Implementation Reports, CI/CD, Gitlab, GitHub. Have been in charge of over 180 releases in the past 12 months. I was in charge of the Capitec Repricing deployment that officially launched the business bank to the public.