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Work Background
The Grange Meeting and Function CentreMeetings and Functions Booking Manager
May. 2021 - Aug. 2021Campbell Town, Tasmania, AustraliaBookings Manager for The Grange, Tasmanian Midland’s Premier Meeting and Function centre. In this role I was responsible for all customer service responsibilities, including making/amending/cancelling meetings and functions, organising catering, liaising with corporate and government clients, liaising with staff, dispute resolution, invoicing, and book keeping.
ASD&DPartner
Feb. 2020Tasmania, AustraliaASD&D offer support connection to NDIS participants, as well as social opportunities to neurodiverse people through customised tabletop gaming. Our focus is on Youth, however we cater to all ages. We provide a safe, friendly, environment where clients can explore social interaction, team work, and positive relationships without pressure or judgement. Because of the style of play we engage in, reading, basic math, communication, and team building skills are strengthened.
Emergency ID AustraliaBusiness Development Officer
Jul. 2018 - Feb. 2019Tasmania, AustraliaEngaged in direct marketing. Managed social media presence, including fielding PM's to the page and managing the Facebook Store. Added/Updated/Removed products from the website store. Responded to customer enquiries.
Inbound Customer service.
Resolved customer complaints.
Stock take.
St.George BankCustomer Service Representative
May. 2003 - Nov. 2003Kogarah, New South Wales, AustraliaInbound Customer Service Call Centre.
Updated client records.
On-selling to customers. Outbound calls to customers.
Assist new clients with product selection.
Reliance Credit UnionCustomer Service Officer
Feb. 2002 - Nov. 2002Bathurst, NSW, AustraliaInbound call centre, updating customer records, insurance quotes, product education and sales.
CGU Workers CompensationCredit Control Officer
Apr. 2001 - Oct. 2001Sydney, AustraliaRecovering outstanding debts from clients, updating client records, referrals to credit management.
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