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Work Background
Nick's MenswearDirector of Stores
Apr. 2023United States, Phoenix- Oversee 5 stores, 75-100 employees, and $14M in annual sales.
- Led enterprise-wide operational transformation, establishing scalable systems for long-term growth.
- Built senior field structure: DMs, Training Leaders, LP, Custom Garments.
- Authored the company handbook, setting policies and SOPs across locations.
- Designed company-wide training covering selling models and leadership development.
- Increased profitability via wage optimization and expense control initiatives.
- Introduced visual merchandising, fixture planning, and market analysis for revenue lift.
- Rolled out tech upgrades to improve customer experience and workflow.
TillysDistrict Manager Arizona Phoenix East Valley / Tucson
Apr. 2019 - Apr. 2023United States, Phoenix- Managed 10 stores, 375-400 team members, and $25M in annual revenue.
- Transformed district from underperforming to #1 in comp growth (3 of 4 years).
- Boosted KPIs 5%+ and ranked #2 in regional sales volume.
- Top 5 nationally in loyalty data capture, shrink (<1%), and payroll control.
- Internally promoted 5 Store Managers; developed a strong bench of talent.
- Maintained morale and operations through the COVID-19 pandemic.
- Selected for SOP revamps and led successful 8-day Vancouver store launch.
TillysStore Manager/Recruiter/Launch Program
Jun. 2012 - Apr. 2019Glendale, AzTilly’s is a fast-growing destination specialty retailer of West Coast inspired apparel, footwear and accessories. We believe we bring together an unparalleled selection of the most sought-after brands rooted in action sports, music, art and fashion. Our stores are designed to be a seamless extension of our teen and young adult consumers’ lifestyles with a balance of guys and juniors merchandise in a stimulating environment. We believe our success across a variety of real estate venues and geographies in the United States demonstrates Tilly’s portability. Our motto “If it’s not here…it’s not happening” exemplifies our goal to serve as a destination for the latest, most relevant merchandise and brands important to our customers
Hot TopicStore Manager
Nov. 2011 - Jun. 2012As 1990 rolled around, adding apparel seemed like a no-brainer, so we brought in the ultimate music fan essential: band T-shirts. Customers flipped when they walked into Hot Topic stores and saw Bauhaus, The Cure, TSOL, and Depeche Mode rock tees. Within a year, we offered about 50 different band titles, along with rock-inspired clothing lines like Lip Service and Serious. As we continued to expand, we discovered that our customers were also drawn to the underground cartoon, cult movie, and comic book scenes, so we brought the world of South Park, Care Bears, Superman, SpongeBob and tons of other pop icons right to them!
The Buckle, Inc.Store Manager
Jun. 2007 - Dec. 2011Buckle markets a wide selection of brand names and private label casual apparel, including denims, other casual bottoms, tops, sportswear, outerwear, accessories and footwear. The Company emphasizes personalized attention to its guests (customers) and provides individual customer services such as free alterations, layaways, and a frequent shopper program.
South Point RacingRacing Drive Terrain Specialist
Jul. 2004 - Jun. 2007Las VegasRebuilding and building new racing third members rear ends and racing transmissions. Rebuilding rear end housings and most all drive terrain components.
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