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Work Background
Sound Assistant - Reparations Feature Film
CHRYSTAL ROSE PRODUCTIONS LTDSound Assistant - Reparations Feature Film
Mar. 2025 - Mar. 2025London Area, United Kingdom
Boom Operator
SnP GlobalBoom Operator
Jan. 2025London Area, United Kingdom
Event Manager
Seed TalksEvent Manager
Aug. 2024 - Mar. 2025
Theatre Technician
The Brewhouse Theatre and Arts CentreTheatre Technician
Apr. 2024Taunton, England, United Kingdom
Various Flexible Work
Various AgenciesVarious Flexible Work
Aug. 2019 - Mar. 2024Glasgow, Scotland, United KingdomI worked for a variety of organisations during my time studying BSc Audio Production at a variety of large scale music and sporting events . Please ask to find out more!
Customer Support Manager
measure2improveCustomer Support Manager
Apr. 2016 - Aug. 2019Tiverton, England, United KingdomCustomer Support Manager for in-house developed cloud based SQL / ASP.NET systems. Client Support Team Manager reporting to Directors and Stakeholders responsible for Customer Support across all media channels ensuring adherence to SLA and ISO Compliance (9001 & 200001). SQL Database Management/ Housekeeping, Website configuration (CMS), Release and End to end testing, Support Logging/ Tracking, Bug resolution, Client Relationship Management, Project Delivery, Quality Assurance, Business Improvement, Soware Development SQL, Databases (ASP) & UI websites, Key Performance Indicators, Creation of Training Resources, Delivery of Training Courses, Apprenticeships, Software Testing, GDPR Management, Demonstrations, Workshops, Events/ Conferences
Technical Support Analyst/ Customer Support Advisor
measure2improveTechnical Support Analyst/ Customer Support Advisor
Apr. 2001 - Apr. 2016Tiverton, England, United KingdomFirst line of support Provision of SQL ASP cloud database Technical Support to National organisations Soware testing Database configuration using CMS Fault resolution

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