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Work Background
Master ElectronicsPVX programmer
Nov. 2018 - Oct. 2022Remote• Worked Remotely • I developed a data validation system and created reports based on the Pareto Principle (80/20 Rule) and other reports tailored for management. This involved utilizing Providex PVxPlus. • Conducted testing and training for the programs I developed and interacted effectively with employees at all levels within the organization. • Documented programs and files. • Attended daily Zoom meetings and traveled to programming meetings in Miami and Phoenix, using SAP Concur and TripIt for travel arrangements. • My tasks included utilizing Microsoft Office applications such as Word, Excel, and Outlook. • I maintained remote communication through email, phone, and video conferencing, using platforms such as Zoom, SMS, and WhatsApp. • Utilities Git and Scrum. • I successfully worked from home with minimal direction and quickly adopted new technologies independently.
DM2 Software - A PDI companySoftware developer assigned to customer support
Nov. 2001 - Oct. 2018Vancouver, WA• Reduced the number of pending support cases from over 300 to under 20 within two months. • Addressed bugs identified by support agents by either fixing the issues or confirming the system's functionality. • Served as an expert resource for the support team. • Developed urgent fixes to restore functionality during critical downtime situations. • Conducted testing for program changes I developed. • Handled Helpdesk calls with customers. • Worked with Sage 100 MAS 90 and Providex PVxPlus. • Utilized Microsoft Office, including Word, Excel, and Outlook. • Worked from home after lunch. • Documented Errors.
Information Management, Inc.Programmer
Oct. 1997 - Nov. 2001Tigard, Oregon, United States• Oversaw 12 client upgrades for Y2K in FACTS software. • Installed systems and provided on-site support to ensure optimal performance. • Developed custom modifications based on client requests, maintaining operational efficiency. • Utilized Providex (PVxPlus).
Tech 7 Systems, Inc.Programmer
Mar. 1997 - Oct. 1997Portland, Oregon, United States• Delivered comprehensive technical support, resolving program issues in Unibasic application. • Created utilities that fixed damaged data. • Optimized debugging processes through collaboration with team members. • Utilized Unibasic and UNIX to perform a variety of technical tasks.
Information Associates , IncProgrammer
Apr. 1995 - Jan. 1997Portland, Oregon, United States• Developed or worked on key projects, including the Royalty system, the EDI system, and the volume discount system. • Provided technical support for complex issues escalated by the customer support team. • Modified MAS90 software in BBx to enhance functionality and performance.
Moffa EnterprisesProgrammer / General Manager
Jul. 1986 - Mar. 1995Burbank, California, United States• Spearheaded the development of new applications for estimating, purchasing, accounts payable and receivable, inventory management, general ledger, and payroll, streamlining business processes. • Managed office operations to enhance workflow efficiency. • Oversaw successful relocation to new office facilities. • Upgraded from Data General Business Basic to B32 and from Data General S-140 to 7800 XP.
RTR Speaker Co.Programmer / Computer Operator
Feb. 1981 - Sep. 1983Canoga ParkI was responsible for overseeing all computer data processing tasks, including data entry, report development, and payroll processing on an IBM 5110 microcomputer. I ensured the smooth operation of the system without the use of "canned" software, maintaining backups and ensuring data integrity for the company.
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