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Work Background
Director of Operations
Macrovision SolutionsDirector of Operations
Mar. 2020United States
Commercial Sales Representative
Sol AntillesCommercial Sales Representative
Jan. 2007 - Feb. 2020Handled customer queries through phone and chat, ensuring professional written responses. Increased social media engagement by 200%, providing real-time support via Facebook. Resolved service escalations efficiently and conducted digital contract management.
Salesperson
SXM MasonrySalesperson
Jan. 2005 - Jan. 2006Maintained client relationships through email and live communication platforms. Managed high-volume inquiries with consistent follow-through and service excellence.

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