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Work Background
Senior Vice President, Product Management
OnSolveSenior Vice President, Product Management
Sep. 2023 - Sep. 2024Alpharetta, Georgia, United StatesAI-Driven Critical Event Management SaaS * Led team of 24 across Product, UX, and Tech Writing (US, India) in Agile environment. * Redesigned product roadmap to improve feature depth and customer engagement resulting in an increase in NPS and improved go-to-market delivery. * Expanded OKR-driven metrics, elevating strategic alignment and delivery velocity.
Vice President, Product Management
NexusVice President, Product Management
Mar. 2019 - Sep. 2023PropTech Accounts Payable, Procurement, and Payments SaaS * Owned product strategy and roadmap, managed 3 PMs and 60+ member tech team (US, EMEA). * Launched new payments and marketplace platform via US Bank resulting in 30% revenue boost, and implemented new issuer (JPMC) post-migration resulting in additional 10% revenue boost. * Supported creation of Data Warehouse with BI Reporting via Tableau. * Improved UX of Payables solution, driving 10% ARR lift and faster adoption.
Director Product Management
Merchant e-SolutionsDirector Product Management
Jan. 2018 - Mar. 2019Atlanta, GeorgiaPayment Solution SaaS for SMBs * Managed 9 PMs under SAFe; revamped core billing solutions. * Accelerated compliance updates by reducing mandate cycle times.
Product Manager, Navicure Payments
NavicureProduct Manager, Navicure Payments
May. 2017 - Nov. 2017Greater Atlanta AreaHealthcare Payments SaaS for Private Practice and Hospital Systems * Cut release cycles by 40% using Agile best practices. * Launched new product features unlocking new revenue streams.
Product Manager
Travel Syndication Technology (TST)Product Manager
Nov. 2015 - Mar. 2017Greater Atlanta Area
Associate Director, Product Management
eSecuritelAssociate Director, Product Management
Apr. 2014 - Nov. 2015Alpharetta, GA
Sr. Product Manager
RentPathSr. Product Manager
Dec. 2010 - Apr. 2014Norcross, GA
Director of Product Management
EnvisionWare, IncDirector of Product Management
Aug. 2007 - Dec. 2010
Project/Program Manager
First Consulting GroupProject/Program Manager
Sep. 2004 - Aug. 2007
Project Manager - Product Development
Radiant SystemsProject Manager - Product Development
Jan. 2003 - Sep. 2004
Product Manager
Radiant SystemsProduct Manager
Jun. 2000 - Jan. 2003
Lead Technical Writer
Radiant Systems Inc.Lead Technical Writer
Oct. 1998 - Jun. 2000
Technical Writer
IMNET Systems, Inc.Technical Writer
Jun. 1998 - Oct. 1998
Regulatory Coordinator
IMNET Systems, Inc.Regulatory Coordinator
Jul. 1997 - Oct. 1998
Administrative Assistant
IMNET Systems, Inc.Administrative Assistant
Oct. 1995 - Jul. 1997
Closing/Post-Closing Department Supervisor
The Money StoreClosing/Post-Closing Department Supervisor
May. 1995 - Oct. 1995
Sr. Loan Closer
The Money StoreSr. Loan Closer
May. 1994 - May. 1995
Loan Processor/Executive Assistant to President
Banterra BankLoan Processor/Executive Assistant to President
Apr. 1993 - Apr. 1994
Bank Teller
Charter BankBank Teller
Apr. 1992 - Apr. 1993

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